Cumulus Support

Using "Web update" I am getting regular FTP failure. Can anyone suggest a reason? I am using a wireless connection to a router, which is just 2 feet away.

See tailend of the FTPLOG file below

Stuart


16:07:27:921 ! Next3PutAsync
16:07:27:921 ! HighLevelAsync 0
16:07:27:921 ! HighLevelAsync done
16:07:28:781 Uploading C:\Cumulus\web\record.htm to record.htm
16:07:28:781 ! HighLevelAsync 0
16:07:28:781 FTP Command: PASV
16:07:28:781 02F78A20 TriggerDataSent 664
16:07:28:828 FTP Response: 227 Entering Passive Mode (79,170,44,28,243,140).
16:07:28:828 >|227 Entering Passive Mode (79,170,44,28,243,140).|

16:07:28:828 ! HighLevelAsync 0
16:07:28:828 02F791E0 Socket handle created 804
16:07:28:828 TWSocket will connect to 79.170.44.28:62348
16:07:28:843 ! Data Session opened (Put)
16:07:28:843 FTP Command: STOR record.htm
16:07:28:843 02F791E0 TriggerDataSent 804
16:07:28:843 02F78A20 TriggerDataSent 664
16:07:28:953 FTP Response: 150 Opening ASCII mode data connection for record.htm
16:07:28:953 >|150 Opening ASCII mode data connection for record.htm|

16:07:28:953 ! Send first block
16:07:28:953 DataSocketPutDataSent 8206
16:07:28:953 02F791E0 TriggerDataSent 804
16:07:28:953 DataSocketPutDataSent 0
16:07:28:953 02F791E0 TCustomWSocket.Shutdown 1 804
16:07:29:078 ! Data Session closed
16:07:29:078 ! Next3PutAsync
16:07:29:078 02F791E0 TCustomWSocket.Shutdown 1 804
16:07:29:078 FTP Response: 226 Transfer complete
16:07:29:078 >|226 Transfer complete|

16:07:29:078 ! Next3PutAsync
16:07:29:078 ! HighLevelAsync 0
16:07:29:078 ! HighLevelAsync done
16:07:29:781 Uploading C:\Cumulus\web\trends.htm to trends.htm
16:07:29:781 ! HighLevelAsync 0
16:07:29:781 FTP Command: PASV
16:07:29:781 02F78A20 TriggerDataSent 664
16:07:29:812 FTP Response: 227 Entering Passive Mode (79,170,44,28,208,13).
16:07:29:812 >|227 Entering Passive Mode (79,170,44,28,208,13).|

16:07:29:812 ! HighLevelAsync 0
16:07:29:812 02F791E0 Socket handle created 888
16:07:29:812 TWSocket will connect to 79.170.44.28:53261
16:07:29:828 ! Data Session opened (Put)
16:07:29:828 FTP Command: STOR trends.htm
16:07:29:828 02F791E0 TriggerDataSent 888
16:07:29:828 02F78A20 TriggerDataSent 664
16:07:29:875 FTP Response: 150 Opening ASCII mode data connection for trends.htm
16:07:29:875 >|150 Opening ASCII mode data connection for trends.htm|

16:07:29:875 ! Send first block
16:07:29:875 DataSocketPutDataSent 4128
16:07:29:875 02F791E0 TriggerDataSent 888
16:07:29:875 DataSocketPutDataSent 0
16:07:29:875 02F791E0 TCustomWSocket.Shutdown 1 888
16:08:00:781 ! Aborting
16:08:00:781 FTP Session Closed
16:08:00:781 ! HighLevelAsync 0
16:08:00:781 ! Abort detected
16:08:00:781 ! HighLevelAsync done
16:08:00:781 02F791E0 TCustomWSocket.Shutdown 1 888
16:08:00:781 ! Data Session closed
16:08:00:781 ! Next3PutAsync

It's a timeout - no response from the server for 30 seconds. Unfortunately it's not possible to say any more than that from the available diagnostics. Where is the ftp server - local, or somewhere out on the internet?

The only setting I can think of in Cumulus that you could try would be to change to active ftp mode. That may just make things worse, of course.