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ftp connection error
Posted: Sat 29 Dec 2012 9:34 am
by wradmore
I've just moved to a new site for my vp2 and did not update for 2 months. It is all working now apart from the ftp upload. I get the message - FTP Error: FTP component already connected
Aborting
I can access it via another ftp upload program si i know i have the right logon details.
Thanks
Warren
Re: ftp connection error
Posted: Sat 29 Dec 2012 9:53 am
by steve
If you turn on ftp logging, the ftplog.txt file should show what's going on.
Re: ftp connection error
Posted: Sat 29 Dec 2012 6:44 pm
by wradmore
I've looked at the file and included it in the files below. I've checked my webspace ftp settings against my home hub to make sure the ip address is the same. They have changed the security settings of the webspace but my ip address is the same as the allowed one. Here is a copy from the webspace -
Modify User: bradninchweather.info
Alert!
Thank you
Your mailbox/user details have been updated.
Login settings
Username bradninchweather.info
Full name
Password changed: Saturday 29th December 2012, 09:15
New password
Confirm password
Password strength
Weak Medium Strong BEST
Email settings
Email aliases * warren
IMAP enabled?
No Yes
FTP settings
FTP enabled?
No Yes
Allowed IPs
86.154.133.244 Delete
217.47.107.58 Delete
213.120.234.2 Delete
213.120.234.58 Delete
Other IPs
Never allow (most secure)
1 hour 8 hours
4 hours 24 hours
Until : on
The top allowed ip is the same as my home hub.
Attached is the log file.
I can't seem to log in with my ftp upload program now either. Sorry to sound in a muddle.
The message i still get from cumulus upload is - FTP Error: FTP component already connected
Aborting
Re: ftp connection error
Posted: Sat 29 Dec 2012 7:00 pm
by steve
The ftp server is rejecting your login details (incorrect password, presumably):
09:30:45:359 >|331 User bradninchweather.info OK. Password required|
09:30:45:359 ! HighLevelAsync 0
09:30:45:359 FTP Command: PASS
09:30:45:359 02E362B0 TriggerDataSent 1472
09:30:50:843 FTP Response: 530 Login authentication failed
09:30:50:843 >|530 Login authentication failed|
09:30:50:843 FTP Connect Error, Error code = 530
Re: ftp connection error
Posted: Sat 29 Dec 2012 8:14 pm
by wradmore
Seems to be working on the 2nd attempt to connect at 10 minute intervals some times but some 10 minute intervals fail to upload. Also if I do a web update it does not work and says timeout. It used to let me do this. Here is the latest log showing sometimes getting through and sometimes not.
Thanks for your help
Re: ftp connection error
Posted: Sat 29 Dec 2012 8:59 pm
by steve
Of the two uploads at the end of the file, after the authentication problems, the 20:10 upload appeared to work, the one before at 20:00 returned ftp code 500, which is "internal server error".