Cumulus Support

This morning I have started to have a problem when launching Cumulus. I have been using version 1.9.2 (build 1032) but I also tried to instal v1.9.3. (Build 1051) with the same result.

I launch Cumulus and at the point where data is downloaded the program seems to lock. Sometimes there is an error lamp flashing (although I cannot click on the lamp to see what the error might be) and sometimes nothing. Clicking anywhere within the program window just generates a Windows error sound.

Before I completely uninstall the program, is there any insight that anyone might be able to offer?

I'm using a Watson W8681-SOLAR weather station.

Andrew

Your station has stopped responding to requests for data; the problem sometimes referred to as the 'USB hang' problem. See many other threads in the forum about this, in particular this one: https://cumulus.hosiene.co.uk/viewtopic.php?f=13&t=7150

You will need to reset the station (remove the batteries and the USB cable).

17/10/2012 15:15:56.698 : 15:15:56 EWUSB: Get history data
17/10/2012 15:15:56.700 : Request EW data block, addr = 000000
17/10/2012 15:16:06.703 : 15:16:06 Station not responding
17/10/2012 15:16:06.709 : Closing Please Wait form

Thanks for the quick response.

I noticed your expectation of a visit to the hospital. I hope it proves reassuring and not too stressful.

Get well soon

Andrew