Cumulus Support

No settings have changed, It has not updated for 2 days

On the web update screen all that is coming up is:

Logging in to ftp.brooklynweather.co.nz
Uploading C:\Program Files\Cumulus\web\gauges2T.htmtmp
Remote file: public_html/gauges2.htm

there is normally a lot more, I am not getting any errors coming up.

Any ideas where to start to look?

That looks like include standard files has become unchecked.

beteljuice's suggestion is a good one, but if you really haven't changed any settings...

The web update screen isn't much use for diagnosing problems. Turn on ftp logging, and attach the ftplog.txt file.

steve wrote:beteljuice's suggestion is a good one, but if you really haven't changed any settings...

The web update screen isn't much use for diagnosing problems. Turn on ftp logging, and attach the ftplog.txt file.

21:46:20:625 ! HighLevelAsync 0
21:46:20:656 03224050 Socket handle created 772
21:46:20:656 TWSocket will connect to 210.79.48.4:21
21:46:20:687 03224050 TriggerDataSent 772
21:46:20:734 FTP Response: 220 ProFTPD 1.3.3e Server ready.
21:46:20:734 >|220 ProFTPD 1.3.3e Server ready.|

21:46:20:734 FTP Session Connected, code = 0
21:46:20:734 ! HighLevelAsync 0
21:46:20:734 FTP Command: USER brooklyn
21:46:20:734 03224050 TriggerDataSent 772
21:46:20:750 FTP Response: 331 Password required for brooklyn
21:46:20:750 >|331 Password required for brooklyn|

21:46:20:750 ! HighLevelAsync 0
21:46:20:750 FTP Command: PASS
21:46:20:750 03224050 TriggerDataSent 772
21:46:20:828 FTP Response: 230 User brooklyn logged in
21:46:20:828 >|230 User brooklyn logged in|

21:46:20:828 ! HighLevelAsync 0
21:46:20:828 ! HighLevelAsync done
21:46:20:828 Getting directory listing
21:46:20:828 FTP Command: PWD
21:46:20:828 03224050 TriggerDataSent 772
21:46:20:875 FTP Response: 257 "/" is the current directory
21:46:20:875 >|257 "/" is the current directory|

21:46:21:828 ! HighLevelAsync 0
21:46:21:828 FTP Command: PORT 192,168,1,102,14,51
21:46:21:828 03224050 TriggerDataSent 772
21:46:21:890 FTP Response: 200 PORT command successful
21:46:21:890 >|200 PORT command successful|

21:46:21:890 ! HighLevelAsync 0
21:46:21:890 FTP Command: NLST
21:46:21:890 03224050 TriggerDataSent 772
21:46:51:875 ! Aborting
21:46:51:875 FTP Session Closed
21:46:51:875 ! HighLevelAsync 0
21:46:51:875 ! Abort detected
21:46:51:875 ! HighLevelAsync done
21:46:51:875 03224810 TCustomWSocket.Shutdown 1 896
21:48:16:015 ! HighLevelAsync 0
21:48:16:046 03224050 Socket handle created 868
21:48:16:046 TWSocket will connect to 210.79.48.4:21
21:48:16:078 03224050 TriggerDataSent 868
21:48:16:125 FTP Response: 220 ProFTPD 1.3.3e Server ready.
21:48:16:125 >|220 ProFTPD 1.3.3e Server ready.|

21:48:16:125 FTP Session Connected, code = 0
21:48:16:125 ! HighLevelAsync 0
21:48:16:125 FTP Command: USER brooklyn
21:48:16:125 03224050 TriggerDataSent 868
21:48:16:156 FTP Response: 331 Password required for brooklyn
21:48:16:156 >|331 Password required for brooklyn|

21:48:16:156 ! HighLevelAsync 0
21:48:16:156 FTP Command: PASS
21:48:16:156 03224050 TriggerDataSent 868
21:48:16:187 FTP Response: 230 User brooklyn logged in
21:48:16:187 >|230 User brooklyn logged in|

21:48:16:187 ! HighLevelAsync 0
21:48:16:187 ! HighLevelAsync done
21:48:16:187 Getting directory listing
21:48:16:187 FTP Command: PWD
21:48:16:187 03224050 TriggerDataSent 868
21:48:16:218 FTP Response: 257 "/" is the current directory
21:48:16:218 >|257 "/" is the current directory|

21:48:17:187 ! HighLevelAsync 0
21:48:17:187 FTP Command: PORT 192,168,1,102,14,84
21:48:17:187 03224050 TriggerDataSent 868
21:48:17:250 FTP Response: 200 PORT command successful
21:48:17:250 >|200 PORT command successful|

21:48:17:250 ! HighLevelAsync 0
21:48:17:250 FTP Command: NLST
21:48:17:250 03224050 TriggerDataSent 868
21:48:47:218 ! Aborting
21:48:47:218 FTP Session Closed
21:48:47:218 ! HighLevelAsync 0
21:48:47:218 ! Abort detected
21:48:47:218 ! HighLevelAsync done
21:48:47:218 03224810 TCustomWSocket.Shutdown 1 980

brooklynweather wrote: 21:46:21:890 03224050 TriggerDataSent 772
21:46:51:875 ! Aborting
21:46:51:875 FTP Session Closed

The server isn't responding to requests within 30 seconds, so the transfer is timing out.

You have active FTP mode set; unless you definitely know that you need to use that, the default of passive mode is normally better. It would be worth trying it (i.e. unset 'use active ftp mode').

steve wrote:

brooklynweather wrote: 21:46:21:890 03224050 TriggerDataSent 772
21:46:51:875 ! Aborting
21:46:51:875 FTP Session Closed

The server isn't responding to requests within 30 seconds, so the transfer is timing out.

You have active FTP mode set; unless you definitely know that you need to use that, the default of passive mode is normally better. It would be worth trying it (i.e. unset 'use active ftp mode').

You have hit the nail on the head, thanks Steve