Cumulus Support

Geoff,

Do you have "active FTP Mode" set in Internet settings? Try turning it off if you do and then try a manual web update. I can monitor the contents of your server.

Ok It was set now turned off.

manual update FTP PROGRESS
Logging in to ftp.rhylweather.glovine.com
changing directory to /public_html
Uploading standard files
Sending html pages
Changing directory to images
sending graph files
Logging out

Geoff

Still no joy. Did you do a manual web update from Cumulus?

Yes done all that now put all details in last message.

Geoff

Okay, thanks Geoff. It's going to need Steve to help here. If Cumulus is uploading without reporting any errors then that's a scenario that isn't covered in the Wiki FAQs.

It might be worth while turning on FTP logging but he'll advise you what to do.

Zero length files are usually a firewall problem, and the only suggestion I would have in that case has already been suggested - toggle the 'active ftp' setting.

The ftp log may give some clues.

Hi m8 yes we have tried that still no joy we have come a long way today.

Geoff

Geoff,

What Steve meant was to turn on FTP Logging and do a manual update then turn off FTP Logging.

It produces a file in the Cumulus folder called ftplog.txt. Zip that up and attach it to a message here.

You'll find FTP Logging under the Configuration menu.

Hi yes tried that makes no difference.

Geoff

Geoff,

With respect, I don't think you understand what you're being asked. You haven't uploaded a log for Steve to look at. Until you do that he won't be able to tell you what the problem is.

Create the log as I described and then attach it to a message here. Alternatively, send it to my email address.

How do I create a log ? is that fom Cumulus or file zilla ?

Geoff

darc wrote:How do I create a log ? is that fom Cumulus or file zilla ?

Geoff

the instructions are 3 messages up. You do it in Cumulus. Under Configuration select FTP Logging. A tick appars against it. Then do a manual update to your server and then go back to the Configuration menu and click FTP Logging again to switch it off. You only want it on once otherwise it creates an enormous file.

The ftplog.txt is in the main Cumulus folder. Sent it to me if you don't know how to attach it to a message here.

Hi don't no if the files are attached here but i have sent by email to you ray

a lot of reading.

Geoff

There are no errors at all in there. If you look in the 'web' folder in Cumulus, you'll see the latest index.htm file - does that file have content, or is it also empty?

Your images are uploading OK, e.g. http://www.rhylweather.freeglovine.com/images/temp.png so I don't know why the html pages aren't.

You're still using active ftp mode, by the way. Maybe that's the problem.