Website updating issues

[mexico]

Hi
Like many of you, I'm a newbie to weather stations, websites and so on. I've managed to get things recording and logging OK, with some help from Steve and others, but now I'm having problems with updating the website. I've gone through the instructions and I believe I've got things set up correctly. I've noticed in some posts that Steve has asked for the realtimeftp.log file so I've attached that in case it helps.

I'm also not sure whether I should be adding any files under the 'Files' tab? Should the standard pages be added here, the instructions don't make it clear.

As ever, any help appreciated!

Mex

[steve]

I've noticed in some posts that Steve has asked for the realtimeftp.log file so I've attached that in case it helps.

That one's normally only useful for diagnosing realtime update problems; it's the ftplog.txt file that's helpful for the 'normal' uploads. However, there is a clue there:

23:48:16:421 >|550 weather/realtime.txt: No such file or directory|

So 'weather' isn't the path to your weather directory. What you need on the front of that depends on the details of your hosting, but often it will be something like wwwroot/ or htdocs/ or similar.

I'm also not sure whether I should be adding any files under the 'Files' tab? Should the standard pages be added here, the instructions don't make it clear

You're right, it's not completely clear; but I'd have thought the presence of the settings 'include standard files' and 'include standard images' should give a clue. I'll change the help file to be more specific; but the answer is that you shouldn't include the standard files in the list.

Steve

[mexico]

Hi Steve
This was definitely not a criticism of Cumulus, or help files. I think it's a great program and my knowledge is what is letting me down. I have checked and my site does have a structure which includes htdocs, so I've tried that, but still no success. Please see ftplog.txt attached for further info.

Thanks,
Mex

[steve]

I have checked and my site does have a structure which includes htdocs, so I've tried that, but still no success. Please see ftplog.txt attached for further info.

For some reason I can't download that, it comes out zero length. I think there was a problem at Dreamhost (where all or stuff is hosted) last night, which may be the problem. Could you try attaching it again, please?

Have you now got htdocs/weather as the ftp directory?

Steve

[mexico]

Steve
Yes, I now have htdocs\weather as my folder. I'll try and attach the file again to see if that sheds any light on the issue.

Thanks,
Mex

[steve]

23:48:03:015 >|550 htdocs\weather: No such file or directory|

It should probably be a forward slash.

Steve

[beteljuice]

but this advisory:

23:48:02:875 >| Upload your website files in this directory.|

Suggests that there is no need to declare htdocs.

On the assumption that the 'weather' directory has been previously created through user panel or whatever, then the setting in Cumulus for the directory would be:

/weather

... maybe

[steve]

but this advisory:

23:48:02:875 >| Upload your website files in this directory.|

Suggests that there is no need to declare htdocs.

Yes, that would appear so.

On the assumption that the 'weather' directory has been previously created through user panel or whatever, then the setting in Cumulus for the directory would be:

/weather

... maybe

Normally it's safer not to include the leading slash, as I've seen web hosting where, when you log in, you're not actually at the root of the filesystem. Including the leading slash implies that you are.

In this case, we've already seen that just 'weather' isn't the correct path, so I don't really understand the message from the server. Unless... Mex - you said you'd followed the instructions; you didn't perhaps miss out the crucial first step: create the directory?

Steve

[beteljuice]

.. Normally it's safer not to include the leading slash, as I've seen web hosting where, when you log in, you're not actually at the root of the filesystem. Including the leading slash implies that you are.

As appears to be the case here ! - I hadn't considered that

[mexico]

Hi Guys
Thought I would let you know that having not gone near the site for two weeks, tried again tonight and it worked almost straightaway using a setting I had previously tried. Thanks for all your help.

Mex