Cumulus Support

Every time I open Cumulus v. 1.9.2 I receive a cumulus.exe error. Here is the bug report.
Thanks!


date/time : 2012-02-13, 17:43:56, 57ms
computer name : HOME_DESKTOP
user name : David
registered owner : David / Hewlett-Packard Company
operating system : Windows 7 x64 Service Pack 1 build 7601
system language : English
system up time : 1 day 7 hours
program up time : 1 second
processors : 4x AMD Phenom(tm) II X4 830 Processor
physical memory : 3955/5887 MB (free/total)
free disk space : (C:) 853.30 GB
display mode : 1280x1024, 32 bit
process id : $664
allocated memory : 48.05 MB
executable : cumulus.exe
exec. date/time : 2012-01-19 16:15
version : 1.9.2.1028
compiled with : Delphi XE
madExcept version : 3.0n
callstack crc : $167c603b, $d64cfd0d, $97ef3734
count : 6
exception number : 1
exception class : EInvalidOp
exception message : Invalid floating point operation.

main thread ($18c):
00405026 +006 cumulus.exe System 564 +0 @ROUND
008a7613 +557 cumulus.exe AdvSmoothPanel 621 +63 TAdvSmoothPanel.GDIPPaint
008a6ef8 +0c8 cumulus.exe AdvSmoothPanel 508 +44 TAdvSmoothPanel.Paint
004a66bf +057 cumulus.exe Controls TCustomControl.PaintWindow
004a0e8d +101 cumulus.exe Controls TWinControl.PaintHandler
008a9442 +106 cumulus.exe AdvSmoothPanel 1572 +35 TAdvSmoothPanel.WMPaint
008a94da +19e cumulus.exe AdvSmoothPanel 1585 +48 TAdvSmoothPanel.WMPaint
0049c364 +2d4 cumulus.exe Controls TControl.WndProc
004a0c28 +568 cumulus.exe Controls TWinControl.WndProc
004a02c8 +02c cumulus.exe Controls TWinControl.MainWndProc
0045b9dc +014 cumulus.exe Classes StdWndProc
77c10107 +02b ntdll.dll KiUserCallbackDispatcher
769f7885 +00a USER32.dll DispatchMessageW
00878a7d +23d cumulus.exe madExcept HandleException
0087fbb6 +03a cumulus.exe madExcept InterceptAHandleExcept
004a0303 +067 cumulus.exe Controls TWinControl.MainWndProc
77c1012e +00a ntdll.dll KiUserExceptionDispatcher
008a6ef8 +0c8 cumulus.exe AdvSmoothPanel 508 +44 TAdvSmoothPanel.Paint
004a66bf +057 cumulus.exe Controls TCustomControl.PaintWindow
004a0e8d +101 cumulus.exe Controls TWinControl.PaintHandler
008a9442 +106 cumulus.exe AdvSmoothPanel 1572 +35 TAdvSmoothPanel.WMPaint
008a94da +19e cumulus.exe AdvSmoothPanel 1585 +48 TAdvSmoothPanel.WMPaint
0049c364 +2d4 cumulus.exe Controls TControl.WndProc
004a0c28 +568 cumulus.exe Controls TWinControl.WndProc
004a02c8 +02c cumulus.exe Controls TWinControl.MainWndProc
0045b9dc +014 cumulus.exe Classes StdWndProc
77c10107 +02b ntdll.dll KiUserCallbackDispatcher
769f7885 +00a USER32.dll DispatchMessageW
00878a7d +23d cumulus.exe madExcept HandleException
0087fbb6 +03a cumulus.exe madExcept InterceptAHandleExcept
004a0303 +067 cumulus.exe Controls TWinControl.MainWndProc
77c1012e +00a ntdll.dll KiUserExceptionDispatcher
008a6ef8 +0c8 cumulus.exe AdvSmoothPanel 508 +44 TAdvSmoothPanel.Paint
004a66bf +057 cumulus.exe Controls TCustomControl.PaintWindow
004a0e8d +101 cumulus.exe Controls TWinControl.PaintHandler
008a9442 +106 cumulus.exe AdvSmoothPanel 1572 +35 TAdvSmoothPanel.WMPaint
008a94da +19e cumulus.exe AdvSmoothPanel 1585 +48 TAdvSmoothPanel.WMPaint
0049c364 +2d4 cumulus.exe Controls TControl.WndProc
0049cc8a +07e cumulus.exe Controls TControl.WMMouseMove
0049c364 +2d4 cumulus.exe Controls TControl.WndProc
004a0c28 +568 cumulus.exe Controls TWinControl.WndProc
004a02c8 +02c cumulus.exe Controls TWinControl.MainWndProc
0045b9dc +014 cumulus.exe Classes StdWndProc
77c10107 +02b ntdll.dll KiUserCallbackDispatcher
769f7885 +00a USER32.dll DispatchMessageW
0051cd17 +0f3 cumulus.exe Forms TApplication.ProcessMessage
0051cd5a +00a cumulus.exe Forms TApplication.HandleMessage
0051d085 +0c9 cumulus.exe Forms TApplication.Run
00b12377 +29f cumulus.exe Cumulus 98 +37 initialization
768e3398 +010 kernel32.dll BaseThreadInitThunk

thread $e8c:
77c1fd6a +00e ntdll.dll NtDelayExecution
764f31b5 +05f KERNELBASE.dll SleepEx
764f3a86 +00a KERNELBASE.dll Sleep
0045a0d1 +001 cumulus.exe Classes TThread.Sleep
007ff155 +31d cumulus.exe HotLog 1820 +93 THotLogParser.Execute
00459366 +042 cumulus.exe Classes ThreadProc
00408060 +028 cumulus.exe System 564 +0 ThreadWrapper
768e3398 +010 kernel32.dll BaseThreadInitThunk

thread $b3c:
77c1fd6a +00e ntdll.dll NtDelayExecution
764f31b5 +05f KERNELBASE.dll SleepEx
764f3a86 +00a KERNELBASE.dll Sleep
0045a0d1 +001 cumulus.exe Classes TThread.Sleep
00807cf9 +3b5 cumulus.exe HotLog 3517 +100 THotLogWriter.Execute
00459366 +042 cumulus.exe Classes ThreadProc
00408060 +028 cumulus.exe System 564 +0 ThreadWrapper
768e3398 +010 kernel32.dll BaseThreadInitThunk

thread $e94:
77c21f1f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
768e3398 +10 kernel32.dll BaseThreadInitThunk

thread $1160:
77c21f1f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
768e3398 +10 kernel32.dll BaseThreadInitThunk

thread $4bc:
77c21f1f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
768e3398 +10 kernel32.dll BaseThreadInitThunk

thread $1304:
77c20136 +0e ntdll.dll NtWaitForMultipleObjects
768e3398 +10 kernel32.dll BaseThreadInitThunk

thread $1358:
77c21f1f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
768e3398 +10 kernel32.dll BaseThreadInitThunk

thread $964:
77c1fd6a +0e ntdll.dll NtDelayExecution
764f31b5 +5f KERNELBASE.dll SleepEx
764f3a86 +0a KERNELBASE.dll Sleep
00881099 +0d cumulus.exe madExcept CallThreadProcSafe
00881103 +37 cumulus.exe madExcept ThreadExceptFrame
768e3398 +10 kernel32.dll BaseThreadInitThunk
>> created by thread $e94 at:
768e34c0 +1b kernel32.dll CreateThread

thread $988:
77c21f1f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
768e3398 +10 kernel32.dll BaseThreadInitThunk

cpu registers:
eax = 00000000
ebx = 02c8f430
ecx = 00000000
edx = 00000000
esi = 06f4a570
edi = 06f4a5e8
eip = 00405026
esp = 0018be1c
ebp = 0018bf44

stack dump:
0018be1c 00 00 00 00 00 00 00 00 - 18 76 8a 00 68 bf 18 00 .........v..h...
0018be2c 38 77 40 00 44 bf 18 00 - 01 00 00 00 70 a5 f4 06 8w@.D.......p...
0018be3c 30 f4 c8 02 00 00 00 00 - f8 00 00 00 b4 00 00 00 0...............
0018be4c a4 be 18 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0018be5c b3 00 00 00 0a 00 00 00 - 00 00 00 00 00 00 00 00 ................
0018be6c 00 00 6d 43 00 00 29 43 - c8 70 f1 06 98 94 f5 06 ..mC..)C.p......
0018be7c e8 be 18 00 d3 33 8f 72 - 72 13 40 00 d0 70 f1 06 .....3.rr.@..p..
0018be8c 00 47 f1 06 e8 be 18 00 - f6 33 8f 72 d0 70 f1 06 .G.......3.r.p..

It's crashing in the system code trying to draw parts of the main window using GDI+, so I'm afraid I have no idea what the cause or fix would be. You could try editing cumulus.ini and removing the [MainForm] section; that's the information used by the third-party component which remembers the screen position. But I'd be surprised if that did fix it, to be honest. Do you have the latest drivers installed for your graphics card?

You could also try installing the latest build; very recently I upgraded the third-party component which is apparently responsible for your crash. It's just possible it's a bug which they have fixed.

Have you ever had Cumulus running successfully, or has it never got past this point?

Hello!
Yes, I have ensured my drivers are all upgraded and current. I am running the latest version of Cumulus.

I was running an older version that was working fine. I completely uninstalled it to install the latest version. Thinking I maybe had a corrupted file, I downloaded it again and reloaded it new this evening with the same results with the same bug error report.

Thanks,

Dave-

On which operating software/system are you running Cumulus (your profile indicated Windows 7, can you confirm)?

Where did you install Cumulus, as in which folder/directory?

OS is Windows 7.

Cumulus installed into folder C: Cumulus

Could you try again with build 1031, please? Although not a lot in Cumulus itself has changed, the underlying infrastructure has. If it still won't work, I don't have any other suggestions, sorry.