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Cumulus Un-install on Windows XP
Posted: Fri 16 Sep 2011 9:54 pm
by The QCC
Steve:
Cumulus 1.9.2 installed on a Windows XP Pro x86 computer cannot be uninstalled.
This is the error screen. Any suggestions?
Re: Cumulus Un-install on Windows XP
Posted: Fri 16 Sep 2011 10:17 pm
by steve
I've just tried it, and I don't have any problems uninstalling on XP. It sounds like something on your system has corrupted the uninstaller. What happens if you run 'Uninstall Cumulus' from the Start menu?
The installer doesn't actually do anything other than copy the files and create the uninstall info for the control panel, so if you can't uninstall from the start menu, you could just delete the folder (assuming you are removing it completely). If you then try again to uninstall from the control panel, it should tell you that it's already gone and offer to remove it from the list of installed programs.
Re: Cumulus Un-install on Windows XP
Posted: Fri 16 Sep 2011 10:30 pm
by The QCC
The same message using the Uninstall option from the Start menu.
...
Success.
I deleted the Cumulus folder as you suggested, then re-installed Cumulus. The uninstall worked.
I have no idea why it wanted a 64bit version, but it may be a result of moving the Cumulus data files to the XP computer.
Thanks
Carl