Cumulus Support

Cumulus seems to have stopped updating Weather Underground a few hours ago and I'm not sure how to debug it. Other weather stations in my area are still updating WU so I don't think the problem is on their end.

I'm running 1.9.1 on Windows XP. The red blinky error light in Cumulus isn't lighting up -- the last error it displays was several days ago.

I tried turning on FTP logging and Debug logging. I can't find an FTP log (and that may be because I'm uploading to WU instead of a plain website), nor can I find the debug log file mentioned in the documentation. I can find a file called cumulus.009 (along with .008, .007, etc) in the Diags directory. I don't see anything in there that looks like an error.

I have tried restarting Cumulus and rebooting the computer. Any ideas?

Yes, there won't be anything in the ftp logs because Weather Underground doesn't use ftp. The debug log is the one which will show the WU updates and any error messages returned. Mine is updating OK, so it doesn't look like an issue at WU. The debug.log file is created in the Cumulus installation folder (i.e. the one with cumulus.exe in it. Do you have file extensions hidden?

Do you use 'rapid fire'? It's possible the rapid fire server is down.

Found the log -- it looks like my WU password has gotten messed up. I'll get it reset on WU and then enter the new password in Cumulus.

Seems to be global, had the same fault

ronwestnz wrote:Seems to be global

May have been a fault at WU. My WU forecast was blank and wouldn't update for a few hours last night but luckily my data was getting through.

I registered my weather station with wunderground last sunday, but is still not active on the map. I'm sure i have everything entered correctly, wundrground enable, station ID, password, rapid fire. In the cumulus window at the bottom, every 10/15 seconds it says "updating wunderground"

Turn on the debug log and see if WU is returning any error messages.

steve wrote:Turn on the debug log and see if WU is returning any error messages.

Debug log turned on, showing no error's,

You could try copying one of the WU update URLs from the debug log to your browser, putting your password in instead of the asterisks, sending it and see what happens.

It may simply be that WU haven't enabled your site; I seem to remember this happening to someone else.

Just a minute - you've put IMAYOSW12 in Cumulus, but your station is actually IMAYOSWI2.

Found the debug log, it's saying invalid password/login ??? It must be a problem on wunderground server?

See my previous post.

Station ID is definetly IMAYOSW12 i tried IMAYOSW12. still came back invalid. Must be a problem on their server, have sent them another e-mail, still no reply. Thanks for all your help steve.

Steve is right, your station ID ends in WI2 and you are entering W12

mcrossley wrote:Steve is right, your station ID ends in WI2 and you are entering W12

SUCESS
Thanks a million mark, it was indeed an I instead of 1, checked the debug logs and is working now, will have to get my eyes tested AGAIN
Once again thanks steve and mark, i hope this will be helpfull to anyone else having similer problems.