Cumulus Support

I never try until now this function in 1.9.1, but when I click on update display button Cumulus close it self

You probably have a problem in your data files; but it's odd that it just closes without giving an error message. Look in the Cumulus folder to see if a bugreport.txt file has been created, if so please attach it. Also, please zip up the diags folder and attach it.

no Steve I haven't any bugreport file in Cumulus folder, but I set debuglog option and this it' the result after update button pressed and Cumulus ended, if can Help You

Please zip up the diags folder and attach it.

here the diags

There's nothing in there to suggest why it should crash like that; normally it would produce a bugreport.txt file if it crashed. What period are you selecting? Do the 'this month' and 'this year' displays work OK?

Yes I try first time from two days ago, then try from 10 days ago to yesterday, in any case it' the same
Loris

And what about the 'this month' and 'this year' displays? Same problem, or works OK?

This may not be related, but I thought I should report it.
In 'this year', should I change the year to 2010 and update the display, the window closes. When I open it again, it then shows 2010. After that I can swap back and forth between years without the window closing. No probs when viewing/changing this month or this period.

Ned wrote:This may not be related, but I thought I should report it.

Possibly related, hard to say.

While I can't reproduce the original problem, using the 'this period' display while running Cumulus in the Delphi debugger, I get an 'external exception', which means that there is a problem in the Windows system code. This would explain why no bugreport.txt file is produced. Unfortunately Windows doesn't tell me what its problem is.

Loris, could you try something, please? Select start and end dates that are both a few months old, in January this year for example, and see if it still crashes.

steve wrote:And what about the 'this month' and 'this year' displays? Same problem, or works OK?

no problem with this year and this month I try to change month by month also year to year and return at original time no problem occour. with this period only have problem.
Loris

steve wrote:Loris, could you try something, please? Select start and end dates that are both a few months old, in January this year for example, and see if it still crashes.

Steve
I try this period 1/1/2011 to 25/3/2011 have same problem
Loris

Loris58 wrote: I try this period 1/1/2011 to 25/3/2011 have same problem

No - please try so that both the start and end dates are in January.

Ok Steve I tryed from 2 of january to 25 it works well no problem

Loris