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FTP 500 Error
Posted: Wed 26 Jan 2011 8:54 am
by robynfali
Gettin problems connecting to the FTP, both in cumulus, also via fireftp for firefox, so I am presuming this is a server side issue, but wouldn't mind confirmation
ftp log attached
Re: FTP 500 Error
Posted: Wed 26 Jan 2011 8:57 am
by steve
Yes, 500 is a general error code returned by the server.
Re: FTP 500 Error
Posted: Wed 26 Jan 2011 9:00 am
by robynfali
Yeah i thought so, just wanted to check, have raised a ticket with them, i can connect to the control panel behind the website, no problems there, so it has to be an FTP issue
Re: FTP 500 Error
Posted: Wed 26 Jan 2011 9:07 am
by steve
There's a possibility that it could also be caused by firewall issues at your end; but more likely a server problem, I think.
Re: FTP 500 Error
Posted: Wed 26 Jan 2011 9:09 am
by robynfali
how do i check mate? the firewall side?
Re: FTP 500 Error
Posted: Wed 26 Jan 2011 9:50 am
by steve
If you haven't changed anything on your firewall recently, then it's unlikely to be that.
Re: FTP 500 Error
Posted: Wed 26 Jan 2011 9:52 am
by robynfali
i havent, but upon disabling the firewall running cumulus, guess what, it went straight through, i only looked because WU wasn't being updated either, so it had to be the computer then, but as you have said, I haven't changed anything, bloody software pain in the backside (my firewall, not cumulus lol)