Page 1 of 1
Windows 7 Crashing issue
Posted: Wed 01 Dec 2010 1:48 pm
by NigelB
Hi
I've been running Cumulus on a previous Vista machien fo sometime wiht no problems.
I've now moved to Windows 7 64 bit and am having problems as follows
1) Sometimes Cumulus just crashes and disappears
2) Sometimes Cumulus is still running but with no update to the data, on closing Cumulus I get a brief 'Exception' screen
I upload data to my website
I am running version 1.9.0 build 958
Thanks
Nigel
Re: Windows 7 Crashing issue
Posted: Wed 01 Dec 2010 1:52 pm
by steve
Is a bugreport.txt file produced in the Cumulus folder when it crashes?
Assuming one of the problems occurred recently, please zip up the diags folder and attach it.
Re: Windows 7 Crashing issue
Posted: Wed 01 Dec 2010 2:05 pm
by NigelB
Diags folder zipped and attached
Re: Windows 7 Crashing issue
Posted: Wed 01 Dec 2010 2:15 pm
by steve
You have some kind of USB problem:
27/11/2010 18:09:19.157 : Error!!! Failed to write to USB!
27/11/2010 18:09:20.096 : 18:09:20 EWUSB: HidControl Device Unplug
27/11/2010 18:09:20.096 : EWUSB: HidControl Device Removal
27/11/2010 18:09:20.096 : 18:09:20 EWUSB: HidControl DeviceChange
27/11/2010 18:09:20.134 : EWUSB: HidControl Device Removal
27/11/2010 18:09:20.134 : 18:09:20 EWUSB: HidControl DeviceChange
27/11/2010 18:09:20.169 : EWUSB: HidControl Device Removal
27/11/2010 18:09:20.170 : 18:09:20 EWUSB: HidControl Arrival
27/11/2010 18:09:20.170 : 18:09:20 EWUSB: HidControl DeviceChange
27/11/2010 18:09:20.185 : EWUSB: HidControl Device Removal
27/11/2010 18:09:20.185 : 18:09:20 EWUSB: HidControl DeviceChange
27/11/2010 18:09:29.172 : Error!!! Failed to write to USB!
27/11/2010 18:09:39.175 : Error!!! Failed to write to USB!
27/11/2010 18:09:49.187 : Error!!! Failed to write to USB!
This is the cause of the data updates stopping, and possibly also the cause of the crashes.