Welcome to the Cumulus Support forum.

Latest Cumulus MX V4 release 4.4.2 (build 4085) - 12 March 2025

Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024

Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)

Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki

If you are posting a new Topic about an error or if you need help PLEASE read this first viewtopic.php?p=164080#p164080

Windows 7 Crashing issue

Discussion and questions about Cumulus weather station software version 1. This section is the main place to get help with Cumulus 1 software developed by Steve Loft that ceased development in November 2014.
Post Reply
NigelB
Posts: 2
Joined: Wed 01 Dec 2010 1:43 pm
Weather Station: MyDel WX2008MkII
Operating System: Windows 7 64 bit

Windows 7 Crashing issue

Post by NigelB »

Hi

I've been running Cumulus on a previous Vista machien fo sometime wiht no problems.

I've now moved to Windows 7 64 bit and am having problems as follows

1) Sometimes Cumulus just crashes and disappears
2) Sometimes Cumulus is still running but with no update to the data, on closing Cumulus I get a brief 'Exception' screen

I upload data to my website

I am running version 1.9.0 build 958

Thanks

Nigel
User avatar
steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: Windows 7 Crashing issue

Post by steve »

Is a bugreport.txt file produced in the Cumulus folder when it crashes?

Assuming one of the problems occurred recently, please zip up the diags folder and attach it.
Steve
NigelB
Posts: 2
Joined: Wed 01 Dec 2010 1:43 pm
Weather Station: MyDel WX2008MkII
Operating System: Windows 7 64 bit

Re: Windows 7 Crashing issue

Post by NigelB »

Diags folder zipped and attached
You do not have the required permissions to view the files attached to this post.
User avatar
steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: Windows 7 Crashing issue

Post by steve »

You have some kind of USB problem:

27/11/2010 18:09:19.157 : Error!!! Failed to write to USB!
27/11/2010 18:09:20.096 : 18:09:20 EWUSB: HidControl Device Unplug
27/11/2010 18:09:20.096 : EWUSB: HidControl Device Removal
27/11/2010 18:09:20.096 : 18:09:20 EWUSB: HidControl DeviceChange
27/11/2010 18:09:20.134 : EWUSB: HidControl Device Removal
27/11/2010 18:09:20.134 : 18:09:20 EWUSB: HidControl DeviceChange
27/11/2010 18:09:20.169 : EWUSB: HidControl Device Removal
27/11/2010 18:09:20.170 : 18:09:20 EWUSB: HidControl Arrival
27/11/2010 18:09:20.170 : 18:09:20 EWUSB: HidControl DeviceChange
27/11/2010 18:09:20.185 : EWUSB: HidControl Device Removal
27/11/2010 18:09:20.185 : 18:09:20 EWUSB: HidControl DeviceChange
27/11/2010 18:09:29.172 : Error!!! Failed to write to USB!
27/11/2010 18:09:39.175 : Error!!! Failed to write to USB!
27/11/2010 18:09:49.187 : Error!!! Failed to write to USB!

This is the cause of the data updates stopping, and possibly also the cause of the crashes.
Steve
Post Reply