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Error while installing

Please discuss beta versions of Cumulus 1 here. Note: There are currently no beta versions of Cumulus 1.
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Gordon-Loomberah
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Error while installing

Post by Gordon-Loomberah »

Currently attempting to install 962 (previously using 955) but it fails (twice so far, but thought I better transcribe the error while it's on screen:

---------------------------------------------------------------------
C:\Cumulus\cumulus.exe
!
An error occurred while trying to replace the existing file:
DeleteFile failed; code 5.
Access is denied

Click Retry to try again, Ignore to skip this file (not recommended), or
Abort to cancel installation
---------------------------------------------------------------------

Retrying brought me back to the same error.


*Update: installation completed on the 3rd attempt without the error :)
Last edited by Gordon-Loomberah on Mon 15 Nov 2010 10:31 pm, edited 2 times in total.
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Re: Error while installing

Post by daj »

It might be a stupid question, but I assume you have closed down the existing Cumulus before installing?
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Re: Error while installing

Post by Gordon-Loomberah »

yes it was closed
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Re: Error while installing

Post by daj »

and there are not 'hidden' copies running?

Press CTRL ALT & DEL and select Task Manager - check from any processes called "cumulus.exe".

Normally Windows can not write to a file if it is in use which makes me think something is holding on to the file
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Re: Error while installing

Post by daj »

Oh, I see you have updated your post to say it is ok now
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Re: Error while installing

Post by steve »

That's definitely the 'application is still running' error. It should display the 'please wait' message when you close it, and wait for all the threads to terminate but I think a change I did at some point stopped it waiting properly. I think that's corrected now.
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Re: Error while installing

Post by Gordon-Loomberah »

Yes the `please wait' message was displayed, and I waited another 10 sec or so before running the installation file.
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Re: Error while installing

Post by steve »

If Cumulus really had closed completely (and as I indicated, it may not have done in earlier beta versions, even though it appeared that it had), then something else on your system was temporarily preventing the installer from overwriting the file.
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