Cumulus Support

As of October 15th I am not receiving requests to my host. I get the following errors. All my files are in the proper directories. Anyone have an idea on what to do. thanks

11/2/2010 10:28:43 AM : FTP Connect Error, Error code = 11004
11/2/2010 10:28:43 AM : FTP Connect Error, Error code = 11004
11/2/2010 10:28:43 AM : FTP Connect Timeout
11/2/2010 10:29:43 AM : FTP Connect Error, Error code = 11004
11/2/2010 10:29:43 AM : FTP Connect Error, Error code = 11004
11/2/2010 10:29:43 AM : FTP Connect Timeout
11/2/2010 10:30:43 AM : FTP Connect Error, Error code = 11004
11/2/2010 10:30:43 AM : FTP Connect Error, Error code = 11004
11/2/2010 10:30:43 AM : FTP Connect Timeout
11/2/2010 10:31:43 AM : FTP Connect Error, Error code = 11004
11/2/2010 10:31:43 AM : FTP Connect Error, Error code = 11004
11/2/2010 10:31:43 AM : FTP Connect Timeout

11004 is usually a DNS error, but it's also possible that a firewall is blocking Cumulus from accessing your site.

thanks, so how do i test to see which of the two is the problem.. thanks.. I'm a hack, so don't know a lot about this stuff. thanks

Forgot to mention I will donate $50 once I have the problem solved.

Try pinging your web server

At a command line type

Replace <web server name> with yours

That will at least prove if your pc can see the web server using DNS. If you get a timeout message your PC can not see your server by its name

The firewall question.... Depends on what firewall software you have installed on your PC

I can ping my server but the station still is not working. Would it make sense to download the latest release into a new folder and try that. Where do I find the new download files. thanks

I doubt an update will help

Do you have firewall software installed? Maybe it auto updated and caused a problem.

If you private message me your cumulus.ini I can confirm you settings. Please note this will include your FTP password, but I hope you can trust me