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Warrnty/Support Contact Details for Fine Offset?

Posted: Wed 20 Oct 2010 6:37 am
by nbr_uk
Hi All, my Fine Offset WH1080 has developed a fault (no reading from sensors) and it's just inside the warranty period - does anyone have the contact details for Fine Offset or know how I go about getting it replaced?

I've searched the web but drawn a blank, can't find anything in the manual either.

Hope someone can help, I bought it on 25th October last year so it's pretty close to the wire!

Thanks in advance, nbr_uk

Re: Warrnty/Support Contact Details for Fine Offset?

Posted: Wed 20 Oct 2010 7:55 am
by steve
You need to contact the retailer where you bought it, your statutory rights are with them, not Fine Offset, and I don't think you'll get a useful response from Fine Offset (if they do reply, they will probably tell you the same thing). But their web site is here: http://www.foshk.com/

Re: Warrnty/Support Contact Details for Fine Offset?

Posted: Sun 24 Oct 2010 8:39 am
by nbr_uk
Thanks Steve, sent them a message through ebay and returned the temp/hygro sensor - they sent a replacement out straight away so I'm back in business!

Re: Warrnty/Support Contact Details for Fine Offset?

Posted: Sun 24 Oct 2010 1:29 pm
by geoffw
That's good! I found Maplin very god when my kit failed within the first year of use.