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Warrnty/Support Contact Details for Fine Offset?

Discussion specific to Fine Offset and similar rebadged weather stations
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nbr_uk
Posts: 6
Joined: Wed 20 Oct 2010 6:33 am
Weather Station: WH1080
Operating System: N/A

Warrnty/Support Contact Details for Fine Offset?

Post by nbr_uk »

Hi All, my Fine Offset WH1080 has developed a fault (no reading from sensors) and it's just inside the warranty period - does anyone have the contact details for Fine Offset or know how I go about getting it replaced?

I've searched the web but drawn a blank, can't find anything in the manual either.

Hope someone can help, I bought it on 25th October last year so it's pretty close to the wire!

Thanks in advance, nbr_uk
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steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: Warrnty/Support Contact Details for Fine Offset?

Post by steve »

You need to contact the retailer where you bought it, your statutory rights are with them, not Fine Offset, and I don't think you'll get a useful response from Fine Offset (if they do reply, they will probably tell you the same thing). But their web site is here: http://www.foshk.com/
Steve
nbr_uk
Posts: 6
Joined: Wed 20 Oct 2010 6:33 am
Weather Station: WH1080
Operating System: N/A

Re: Warrnty/Support Contact Details for Fine Offset?

Post by nbr_uk »

Thanks Steve, sent them a message through ebay and returned the temp/hygro sensor - they sent a replacement out straight away so I'm back in business!
geoffw
Posts: 558
Joined: Fri 08 May 2009 3:12 pm
Weather Station: Davis Vantage Vue
Operating System: Windows 10
Location: Pembrokeshire West Wales UK
Contact:

Re: Warrnty/Support Contact Details for Fine Offset?

Post by geoffw »

That's good! I found Maplin very god when my kit failed within the first year of use.
Geoff
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