Hi All, my Fine Offset WH1080 has developed a fault (no reading from sensors) and it's just inside the warranty period - does anyone have the contact details for Fine Offset or know how I go about getting it replaced?
I've searched the web but drawn a blank, can't find anything in the manual either.
Hope someone can help, I bought it on 25th October last year so it's pretty close to the wire!
Thanks in advance, nbr_uk
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Latest Cumulus MX V4 release 4.4.2 (build 4085) - 12 March 2025
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
If you are posting a new Topic about an error or if you need help PLEASE read this first viewtopic.php?p=164080#p164080
Warrnty/Support Contact Details for Fine Offset?
- steve
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Re: Warrnty/Support Contact Details for Fine Offset?
You need to contact the retailer where you bought it, your statutory rights are with them, not Fine Offset, and I don't think you'll get a useful response from Fine Offset (if they do reply, they will probably tell you the same thing). But their web site is here: http://www.foshk.com/
Steve
Re: Warrnty/Support Contact Details for Fine Offset?
Thanks Steve, sent them a message through ebay and returned the temp/hygro sensor - they sent a replacement out straight away so I'm back in business!
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geoffw
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Re: Warrnty/Support Contact Details for Fine Offset?
That's good! I found Maplin very god when my kit failed within the first year of use.