Cumulus Support

Hi Guys

I have just gotten my site online. http://peiweather.comyr.com/weather

Problem is the gauges page has really caused my grief. At the outset only a few of the images would show, so I downloaded the htm file and all associated files fron a Gauge page from another site that works and replaced the CSS and java file with the one from that page. I also replaced the two other files in the dbimages folder with the ones from the other site and everything except for my realtime gauges is working. I am really not a flash person, so from what I can gather I have to activate the gauges. Is this right, and if so how do I do this? I have realtime checked in Cumulus settings too. I see some sites where you apparently now have to click on the embedded flash app to enable it. Some have code you can add to the source code to bypass this. I know I can figure this out, but just wondering if anyone else had this problem.

Thanks
Barry

The problem is that your realtime.txt file isn't being uploaded. http://peiweather.comyr.com/weather/realtime.txt gives a blank page, rather than a 'not found', which is a bit strange, but anyway... if you turn on ftp logging and then attach the realtimeftplog.txt file here, it might give us a few clues.

Yeh that is weird. I FTPed to the files and there is a recent version on the realtime.txt file. Sec...I'll turn on FTP logging. Sometimes the FTP completes and sometimes it doesn't, so it may be the free provider I am using. I had tried to view the txt file too and couldn't but I thought maybe that was normal. What about the permissions on the file? I have them set to 754 I believe...sound right...it is the default.

Barry

I did notice that your pages had different times on them, suggesting an ftp problem. It is also possible that the web server blocks .txt files, some free hosting is very restrictive. You could check with an ftp client whether the realtime.txt file is actually there and contains data.

Now it gets weirder. I think I will have to find another host

When I FTP to my webspace and try to download the realtime.txt file to my desktop, the file it tries to default to for saving is a random name like realtimeCAGU6JKS.txt. It looks like the server changes the names on txt files. Is there anyway around this?

Barry

That looks like a separate issue, something to do with your ftp client, perhaps. But I see that your web site is now "under review", so maybe once it's been approved it might start working properly...

here is the FTP log file

13:32:25:671 012438E0 TriggerDataSent 1232
13:32:41:031 ! Aborting
13:32:41:031 ! HighLevelAsync 0
13:37:25:671 ! HighLevelAsync 0
13:37:25:734 TWSocket will connect to 64.191.56.6:21
13:37:25:781 012438E0 TriggerDataSent 1276
13:37:25:890 >|220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------|

13:37:25:890 >|220-You are user number 272 of 500 allowed.|

13:37:25:890 >|220-Local time is now 12:37. Server port: 21.|

13:37:25:890 >|220-This is a private system - No anonymous login|

13:37:25:890 >|220 You will be disconnected after 3 minutes of inactivity.|

13:37:25:890 ! HighLevelAsync 0
13:37:25:890 012438E0 TriggerDataSent 1276
13:37:25:937 >|331 User a3558869 OK. Password required|

13:37:25:937 ! HighLevelAsync 0
13:37:25:937 012438E0 TriggerDataSent 1276
13:37:26:109 >|230-User a3558869 has group access to: a3558869 |

13:37:26:109 >|230-OK. Current restricted directory is /|

13:37:26:109 >|230-57 files used (0%) - authorized: 10000 files|

13:37:26:109 >|230 484 Kbytes used (0%) - authorized: 1536000 Kb|

13:37:26:109 ! HighLevelAsync 0
13:37:26:109 ! HighLevelAsync done
13:37:26:109 012438E0 TriggerDataSent 1276
13:37:26:156 >|200 TYPE is now ASCII|

13:37:26:156 ! HighLevelAsync 0
13:37:26:156 012438E0 TriggerDataSent 1276
13:37:26:203 >|227 Entering Passive Mode (64,191,56,6,44,151)|

13:37:26:203 ! HighLevelAsync 0
13:37:26:203 TWSocket will connect to 64.191.56.6:11415
13:37:26:265 ! Data Session opened (Put)
13:37:26:265 01243FF0 TriggerDataSent 1304
13:37:26:265 012438E0 TriggerDataSent 1276
13:37:26:312 >|150 Accepted data connection|

13:37:26:312 ! Send first block
13:37:26:312 DataSocketPutDataSent 249
13:37:26:312 01243FF0 TriggerDataSent 1304
13:37:26:312 DataSocketPutDataSent 0
13:37:26:312 01243FF0 TCustomWSocket.Shutdown 1 1304
13:37:26:359 >|226-57 files used (0%) - authorized: 10000 files|

13:37:26:359 >|226-484 Kbytes used (0%) - authorized: 1536000 Kb|

13:37:26:359 >|226-File successfully transferred|

13:37:26:359 >|226 0.051 seconds (measured here), 4.78 Kbytes per second|

13:37:26:359 ! Next3PutAsync
13:37:26:359 ! Data Session closed
13:37:26:359 ! Next3PutAsync
13:37:26:359 ! HighLevelAsync 0
13:37:26:359 ! HighLevelAsync done
13:37:26:359 01243FF0 TCustomWSocket.Shutdown 1 1304
13:42:26:109 012438E0 TriggerDataSent 1276
13:42:41:468 ! Aborting
13:42:41:468 ! HighLevelAsync 0
13:47:26:109 ! HighLevelAsync 0
13:47:26:171 TWSocket will connect to 64.191.56.6:21
13:47:26:218 012438E0 TriggerDataSent 1284
13:47:26:281 >|220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------|

13:47:26:281 >|220-You are user number 302 of 500 allowed.|

13:47:26:281 >|220-Local time is now 12:47. Server port: 21.|

13:47:26:281 >|220-This is a private system - No anonymous login|

13:47:26:281 >|220 You will be disconnected after 3 minutes of inactivity.|

13:47:26:281 ! HighLevelAsync 0
13:47:26:281 012438E0 TriggerDataSent 1284
13:47:26:328 >|331 User a3558869 OK. Password required|

13:47:26:328 ! HighLevelAsync 0
13:47:26:328 012438E0 TriggerDataSent 1284
13:47:26:734 >|230-User a3558869 has group access to: a3558869 |

13:47:26:734 >|230-OK. Current restricted directory is /|

13:47:26:734 >|230-57 files used (0%) - authorized: 10000 files|

13:47:26:734 >|230 485 Kbytes used (0%) - authorized: 1536000 Kb|

13:47:26:734 ! HighLevelAsync 0
13:47:26:734 ! HighLevelAsync done
13:47:26:734 012438E0 TriggerDataSent 1284
13:47:30:281 >|200 TYPE is now ASCII|

13:47:30:281 ! HighLevelAsync 0
13:47:30:281 012438E0 TriggerDataSent 1284
13:47:30:328 >|227 Entering Passive Mode (64,191,56,6,145,140)|

13:47:30:328 ! HighLevelAsync 0
13:47:30:328 TWSocket will connect to 64.191.56.6:37260
13:47:30:375 ! Data Session opened (Put)
13:47:30:375 01243FF0 TriggerDataSent 1276
13:47:30:375 012438E0 TriggerDataSent 1284
13:47:30:437 >|150 Accepted data connection|

13:47:30:437 ! Send first block
13:47:30:437 DataSocketPutDataSent 249
13:47:30:437 01243FF0 TriggerDataSent 1276
13:47:30:437 DataSocketPutDataSent 0
13:47:30:437 01243FF0 TCustomWSocket.Shutdown 1 1276
13:47:30:484 ! Data Session closed
13:47:30:484 ! Next3PutAsync
13:47:30:484 01243FF0 TCustomWSocket.Shutdown 1 1276
13:47:30:484 >|226-57 files used (0%) - authorized: 10000 files|

13:47:30:484 >|226-486 Kbytes used (0%) - authorized: 1536000 Kb|

13:47:30:484 >|226-File successfully transferred|

13:47:30:484 >|226 0.053 seconds (measured here), 4.54 Kbytes per second|

13:47:30:484 ! Next3PutAsync
13:47:30:484 ! HighLevelAsync 0
13:47:30:484 ! HighLevelAsync done
13:52:26:734 012438E0 TriggerDataSent 1284
13:52:41:843 ! Aborting
13:52:41:843 ! HighLevelAsync 0
13:57:26:781 ! HighLevelAsync 0
13:57:27:171 TWSocket will connect to 64.191.56.6:21
13:57:27:218 012438E0 TriggerDataSent 1304
13:57:27:296 >|220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------|

13:57:27:296 >|220-You are user number 343 of 500 allowed.|

13:57:27:296 >|220-Local time is now 12:57. Server port: 21.|

13:57:27:296 >|220-This is a private system - No anonymous login|

13:57:27:296 >|220 You will be disconnected after 3 minutes of inactivity.|

13:57:27:296 ! HighLevelAsync 0
13:57:27:296 012438E0 TriggerDataSent 1304
13:57:27:609 >|331 User a3558869 OK. Password required|

13:57:27:609 ! HighLevelAsync 0
13:57:27:609 012438E0 TriggerDataSent 1304
13:57:27:765 >|230-User a3558869 has group access to: a3558869 |

13:57:27:765 >|230-OK. Current restricted directory is /|

13:57:27:765 >|230-57 files used (0%) - authorized: 10000 files|

13:57:27:765 >|230 486 Kbytes used (0%) - authorized: 1536000 Kb|

13:57:27:765 ! HighLevelAsync 0
13:57:27:765 ! HighLevelAsync done
13:57:27:765 012438E0 TriggerDataSent 1304
13:57:27:828 >|200 TYPE is now ASCII|

13:57:27:828 ! HighLevelAsync 0
13:57:27:828 012438E0 TriggerDataSent 1304
13:57:27:875 >|227 Entering Passive Mode (64,191,56,6,132,63)|

13:57:27:875 ! HighLevelAsync 0
13:57:27:890 TWSocket will connect to 64.191.56.6:33855
13:57:27:937 ! Data Session opened (Put)
13:57:27:937 01243FF0 TriggerDataSent 1284
13:57:27:937 012438E0 TriggerDataSent 1304
13:57:28:000 >|150 Accepted data connection|

13:57:28:000 ! Send first block
13:57:28:000 DataSocketPutDataSent 249
13:57:28:000 01243FF0 TriggerDataSent 1284
13:57:28:000 DataSocketPutDataSent 0
13:57:28:000 01243FF0 TCustomWSocket.Shutdown 1 1284
13:57:28:062 ! Data Session closed
13:57:28:093 ! Next3PutAsync
13:57:28:093 01243FF0 TCustomWSocket.Shutdown 1 1284
13:57:28:093 >|226-57 files used (0%) - authorized: 10000 files|

13:57:28:093 >|226-486 Kbytes used (0%) - authorized: 1536000 Kb|

13:57:28:093 >|226-File successfully transferred|

13:57:28:093 >|226 0.072 seconds (measured here), 3.35 Kbytes per second|

13:57:28:093 ! Next3PutAsync
13:57:28:093 ! HighLevelAsync 0
13:57:28:093 ! HighLevelAsync done

Some of the time it's working:

13:37:26:359 >|226-File successfully transferred|

And some of the time it's timing out after 15 seconds of no response from the server:

13:42:26:109 012438E0 TriggerDataSent 1276
13:42:41:468 ! Aborting

Hmmmm...that under review is new. They will likely not let the page stay on their server anyways.

Does this software fall into nay of these categories...what do you think?

The most important rules are:

1. No adult content of any kind (allowed if you upgrade account)

2. No warez / hacking / phishing sites

3. No mass mailers / spammers (account will be automatically suspended if you will try to send mass mail), so if your software supports such feature, disable it right now.

4. We do not allow any file sharing scripts to be run. (allowed if you upgrade account)

5. Chat, proxy, or file download scripts are not allowed. (allowed if you upgrade account)

6. Paid-to-surf, auto-surf, buxto, and any other similar scripts are banned (allowed if you upgrade account)

7. We do not allow online gaming scripts such as ogame, mafia, etc.. (allowed if you upgrade account)

8. Nulled software such as ip.board or vbulletin is not allowed to be hosted

9. Account cannot be used to store files only (allowed if you upgrade account)

10. Sites related to torrents cannot be hosted (allowed if you upgrade account)

It certainly looks like it is uploading, however as Steve mentioned earlier it may be that your host does not allow txt files (common restriction for free hosting).

I think we need to wait until 'they' have reviewed your site content before we can look further

I have just checked the FAQs for your host and it says they allow any file type, so txt will be fine.

No idea why they have it under review -- seems odd

daj wrote:No idea why they have it under review -- seems odd

I think it's just their standard policy for all new sites. The site content won't be a problem, but I don't know how they'll feel about frequent updates.

Ok

Here is their answer. They said that exe and txt files are disabled for security reasons. Oh....I can enable them if I want to have a premium account for a fee. Well I guess I will go with the free account and will look into setting up a server at home. Although I am on a dynamic ip address at home there are ways around that. Thanks for the fast response on this Steve.

Barry