Cumulus Support

for 2 days now cumulus gets stuck at downloading data, i try reinstalling i try bashing it i try everything and 2 days with about 50 trys it still wont go past the stupid DOWNLOADING DATA box.

Been working good so what the heck is wrong with it?

Cumulus stable is what i have.

Please zip up the diags folder and attach it here.

steve wrote:Please zip up the diags folder and attach it here.

as you requested

It's downloading the entire contents of the logger, which takes a long time. It thinks that the last time it ran was on the 8th of April rather than the 4th of August; it looks like you have the Windows 7 regional settings problem. See the link at the top of the forum -"Important! All Windows 7 users... etc". Once you've fixed that, before you start Cumulus again you will need to check today.ini and make sure the "timestamp" line in there uses the correct date format for your system; if not, correct it.

steve wrote:It's downloading the entire contents of the logger, which takes a long time. It thinks that the last time it ran was on the 8th of April rather than the 4th of August; it looks like you have the Windows 7 regional settings problem. See the link at the top of the forum -"Important! All Windows 7 users... etc". Once you've fixed that, before you start Cumulus again you will need to check today.ini and make sure the "timestamp" line in there uses the correct date format for your system; if not, correct it.

im sorry i must not get you, i checked Regional and Language Options and they are okay. cumulus only started this 2 days ago. so the date should be fine

pacificblue03 wrote: i checked Regional and Language Options and they are okay.

But have you actually carried out the described procedure? Did you read the message linked to carefully, including the part where it says "even if they apparently have the correct format in the control panel".

Your date format as supplied by Windows 7 to Cumulus is: "8/5/2010" i.e month/day/year

Is that correct? I thought that format was only used in the USA? The format in your today.ini file is "4/8/2010".

here is my .ini

[Edited by Steve to delete attachment with passwords in!]

I have no idea why you sent me your cumulus.ini file. Why don't you just follow the instructions?

ok i fixed it, had to delete today.ini and now it works