Cumulus Support

Hi there

The page isn't updating on my website from Cumulus, here

The realtime.txt is updating, as can be seen here

And it's also updating PWS & Wundergroud perfectly (including rapidfire on Wunderground)

I am, when I can afford it, do a dedicated site, both for my photography, and for this weather software, but in the meantime can anyone figure out if this is a serverside problem

The first thing to look at is the ftp log. Turn it on from the the configuration menu, then wait until an update should have occurred and attach the ftplog.txt file here.

here it is mate

That's the realtime ftp log, which shows that realtime ftp is working OK, as you said.

But it was the ftplog.txt file that I asked for...

as i was trying to reply to you, the computer hung, so I had to restart it, and once restarted the whole lot downloaded from the machine to the computer, and straight up to the site??? wierd!!, seems to be working anyway, thanks mate

I tell a lie, it isn't updating, sorry, it did a few times, then stopped again


here is the ftp log anyway, no rush for reply, i am just off to work, will read it later, cheers Steve

just restarted the program, and that seems to shake it up again, but as said, it's uploading elsewhere including rapidfire fine?

I can't see anything obvious in the ftp log. I noticed that you were updating every minute earlier, which is probably too often for a station which only updates every 50 seconds or so. And the upload was taking over a minute anyway, so one hadn't finished when it was time to do the next. Now that you have changed to 10 minutes things may go better - but I keep getting timeouts when trying to view your web site, so it looks like there is some sort of connectivity issue there.

It does make more sense that its a server side issue, just wanted to check with you first mate, cheers

It seems to have got stuck again at 18:10. Even if it has trouble contacting the server, it should just time out and try again next time. You would think it would have managed one upload in the last two hours. If you want to upload another ftp log I'll have a look.

I have changed the updates to 25 minutes now, just in case its a "sensitive server" issue, here is the log as requested tho

There's nothing in there since 12:05, did you turn ftp logging back on? It turns off if you restart Cumulus.

ahh dammit, sorry, will knock it on now, and check and repost in a while

switched on then hit "file" - "web update" so you can see a reading, it has updated the page this time tho

Yes - no sign of any problems there.