Cumulus Support

I am using version 1.9.0 Build 937 on Windows 7 Pro. Up until recently, automatic uploads to my web page were working OK. Now the program will not update due to an error reading:

26/07/2010 4:12:13 PM : FTP Connect Error, Error code = 10051
26/07/2010 4:12:13 PM : FTP Connect Error, Error code = 10051
26/07/2010 4:12:13 PM : FTP Connect Timeout

I have re-installed over the top of the existing installation and have checked with my ISP and everything is OK there. I can still look at my web page using IE8

http://users.ncable.net.au/~dulfagd/Weather/index.htm

Any suggestions?

Albert Dulfer wrote:I have re-installed over the top of the existing installation and have checked with my ISP and everything is OK there.

Unless you've changed any settings in Cumulus, or changed any firewall or other router settings, I would say the problem has to be with your web hosting. If you turn on ftp logging, the ftp log might give further information - but it will probably just show the connection timeouts - i.e. no response from the server.

steve wrote:

Albert Dulfer wrote:I have re-installed over the top of the existing installation and have checked with my ISP and everything is OK there.

Unless you've changed any settings in Cumulus, or changed any firewall or other router settings, I would say the problem has to be with your web hosting. If you turn on ftp logging, the ftp log might give further information - but it will probably just show the connection timeouts - i.e. no response from the server.

Thanks. There have been no changes to my router, firewall or any other settings (including Cumulus), however I will turn on FTP logging and see if there is anything there to help. Will let you know.

Problem resolved - it was my anti virus (I had updated and had to change settings) - silly me!!