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Cumulus Error Message
Posted: Thu 24 Jun 2010 11:40 am
by Arnie
Because I use Twitter I attempted to upgrade to Cumulus 1.9.0
During the download I rec'd an error
"C:\Program Files\Cumulus]Cumulus.exe
An error occurred while trying to replace the existing file
Delete File Failed;code 5
Access is denied"
I then canceled the download
Re: Cumulus Error Message
Posted: Thu 24 Jun 2010 11:54 am
by steve
During the download? Do you mean during the installation?
It looks like you had Cumulus running when you tried to install the new version.
Re: Cumulus Error Message
Posted: Thu 24 Jun 2010 12:08 pm
by Arnie
steve wrote:During the download? Do you mean during the installation?
Sorry Steve Installation is correct
It looks like you had Cumulus running when you tried to install the new version.
All programs were closed while the installation took place
Re: Cumulus Error Message
Posted: Thu 24 Jun 2010 12:37 pm
by steve
The error message means what it says - the installer couldn't delete the cumulus.exe file because something was preventing it. With executables, this is usually because the program was running. If not, then something else on your system was preventing the installer working. Try rebooting before running the installer.
Another possibility is that the user you were using to install doesn't have sufficient privilege.
Re: Cumulus Error Message
Posted: Fri 25 Jun 2010 3:36 am
by Arnie
steve wrote: Try rebooting before running the installer.
Exactly correct Steve
After I rebooted then re-installed the new version of Cumulus, Perfect
Thanks once more
Re: Cumulus Error Message
Posted: Fri 25 Jun 2010 7:32 am
by Gina
If you're having any problem it often helps to reboot - that's my experience.