Cumulus Support

Hi Steve
My cumulus 1.90 936
crashed before the midnight rollover
how do i fix the data ?
here is the bugreport
thanks beau

exception class : EFOpenError
exception message : Cannot open file "C:\Program Files\Cumulus\data\dayfile.txt". The process cannot access the file because it is being used by another process.

Something else was preventing Cumulus from writing to the file.

The easiest way to recover the data is to use one of the backups (copy the files out of the backup folder with Cumulus stopped), if you have a recent one. If not, you can do the same thing manually; edit the monthly data log to remove any entries until a few minutes before midnight, then set the timestamp in today.ini back to the corresponding date/time. When you start Cumulus it should then download the data from the logger and all should be OK.

Hi Steve
after i did the editing i looked at http://www.n9mfk.com/dayfile.php
the 2 is missing how can i fix that thanks beau

It must have failed to do the rollover for the previous night too - did it crash in the same way on Wednesday night? If you want Cumulus to do it automatically, you'll have to roll back even further to just before midnight on Wednesday.

Edit: Actually, it can't have crashed the previous night, the bug report file says it was up for 8 days previously. Did you roll back manually, or using the backup files? Did you notice before you rolled back whether both the 2nd and the 3rd were missing at that point?

hi Steve
from what i can tell from bakup tool box that i do a 5 min after midnight the data was not written to dayfile .txt on the 2
i have looked at the monthlylog file for the 2 all data looks ok up to the crash here is the logfie before i edited it when i edited it i took it back to 23:54 on the 3 an i set tody.ini to match
thanks beau

There was some sort of problem at midnight on the 2nd:

02/06/10,23:58,68.4,93,66.3,0.0,0.0,0,0.00,0.65,29.694,15.13,79.7,45,0.0,68.4,68.4
02/06/10,23:59,68.4,93,66.3,0.0,0.0,0,0.00,0.65,29.694,15.13,79.7,45,0.0,68.4,68.4
03/06/10,14:23,79.7,78,72.2,1.1,6.0,81,0.00,0.65,29.756,15.13,78.6,47,2.0,79.7,79.7
03/06/10,14:24,79.8,75,71.2,1.1,6.0,84,0.00,0.65,29.756,15.13,78.6,47,1.0,79.8,79.8
03/06/10,14:25,79.7,75,71.1,1.1,6.0,76,0.00,0.65,29.758,15.13,78.8,47,1.0,79.7,79.7

It stopped logging, and then somehow started again at 14:23 - did you have to do anything to get it started again?

If you zip up the diags folder and attach it, I'll have a look to see if I can see what happened. To get your missing data, you'll need to reset the files back to just before midnight on the 2nd.

here they are Steve

There's no clue as to what went wrong - it started to do the day reset but didn't complete it, and then stopped logging until the afternoon. I suspect that you had the same problem (or similar) with it being unable to write to the dayfile. Do you have anything running around midnight that might be accessing the file?

Hi steve i have cumlus tool box backup at 5 after midnight
the 12 min after midnight i move daily.txt at 00:12
only other thing is micosoft free av

You wouldn't expect anything running a few minutes after midnight to affect it; perhaps it's the AV - can you configure it to ignore the Cumulus folder?

Hi Steve,
I did that is there any thing i can check to make sure the rollover was ok
thanks beau

Hi Steve,
I did that what the best to check an make sure the rollover was ok
thanks Beau

The easiest way is just to check that an entry for the day went into dayfile.txt.