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Re: Cumulus stopped - Interesting observation
Posted: Fri 04 Jun 2010 7:51 pm
by steve
vern7485 wrote: I have a debug txt which shows errors in arithmetic.
It's the timestamp in the debug logger overflowing; it does that if it's left switched on. Do you have it switched on?
Re: Cumulus stopped - Interesting observation
Posted: Sun 06 Jun 2010 9:11 pm
by vern7485
Thanks for the info. I am not aware of switching it on. Please give me a clue as to how to switch it off. I found data logger switch on. Is it in a configuration file I need to edit manually? Thanks a lot for your help and quick response.
Charlie
Re: Cumulus stopped - Interesting observation
Posted: Sun 06 Jun 2010 10:19 pm
by steve
You turn it on (and off again) by selecting 'Debug log' on the Configuration menu (a check mark appears when it's on), but it turns itself off if you restart Cumulus. You can turn it on permanently by setting "Logging=1" in the [Station] section of cumulus.ini - but I assume you haven't done either of those as you would surely have remembered? It's rather odd, though, if you didn't, as that's exactly the error that occurs if it gets left on, and it did crash in the debug log component. The debug log component is a bit strange though, in that its code can get executed even when it's not turned on; it just doesn't write anything to the file. Needs replacing, really.
Re: Cumulus stopped - Interesting observation
Posted: Mon 07 Jun 2010 3:05 am
by vern7485
Thanks Steve for the response. I turned the debug logging on to get the text I sent you. So, maybe the debug log on caused the overflow. Cumulus was hung in some sort of loop and I turned debug logging on and asked cumulus to exit. I got a crash and exit. The dump may not be useful. I guess I need to know how to safely cause the dump when it is hung? Thanks for the support.

Re: Cumulus stopped - Interesting observation
Posted: Mon 07 Jun 2010 7:31 am
by steve
You can't cause one of those dumps manually, they are produced automatically when an unhandled exception occurs. If it hangs, all you can do is exit, either by using the menu, if it lets you, or by terminating the process. The diags files may then give a clue as to what the problem was.
Re: Cumulus stopped - Interesting observation
Posted: Mon 07 Jun 2010 10:47 am
by vern7485
Thanks again Steve, here are two diag files close to the time. It was complaining about not able to write to usb. I looked at the events log for windows nothing was recorded as at that time. Thanks again.

Re: Cumulus stopped - Interesting observation
Posted: Mon 07 Jun 2010 11:00 am
by steve
Yes, there was some sort of problem with your station and/or USB connection, so Cumulus could no longer communicate with it. Then when you restarted Cumulus, it couldn't find the station.
Re: Cumulus stopped - Interesting observation
Posted: Mon 07 Jun 2010 7:54 pm
by vern7485
Steve
Yes, I agree. My Windows' log shows no problems with the USB2.0. I have a printer on it, a 250GB hard disk which is only active when I look for an archived file, etc. No USB events recorded. So, my guess would be the station, WH1080 I will look for the paperwork on it to see what the warranty is if any. Thanks for your help.
Charlie
OBTW It has been running now for several days, i.e since the 4th.
Re: Cumulus stopped - Interesting observation
Posted: Mon 07 Jun 2010 8:15 pm
by steve
I know of at least two cases where the USB socket in the station has been poorly soldered causing intermittent connections. If you're at all handy in that direction, and don't mind risking the warranty, you could open her up and have a look...
Re: Cumulus stopped - Interesting observation
Posted: Mon 07 Jun 2010 9:51 pm
by Gina
Also, try another USB cable - I had a faulty one.
Re: Cumulus stopped - Interesting observation
Posted: Wed 09 Jun 2010 4:29 pm
by vern7485
Steve,
Well, I believe I have solved issue for me; the usb cable was an extended one which picked up a stray rf signal nearby and jammed the usb for the wh1080. Solution I moved the station closer to the computer. Time will tell but I believe it has been fixed.
