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Re: Error -32701

Posted: Sat 15 May 2010 12:02 pm
by Gilles P
Thanks Ray for your very detailed plan.
Sorry for taking so much time to give you some feedback as I was traveling all week. I have looked at all your answers to finally realize that it could not be anything else than a problem with logger itself. Called Davis support and one man told me it was my laptop, I re-installed WL on another new laptop that I have and didn't work as well. Called again to talk to Larry who after some technical questions admitted it has to be the logger. They will send me another one.

From now on I will use WL running on Windows 7 in order to able to install Cumulus. Chances are it will work???

Thanks again Ray

Gilles
petrin@videotron.ca
gemini06720 wrote:Sorry for having used the wrong first name - I do not know why I had the 'Pierre' name in mind ... not that I know that many Pierre and the few Pierre that might live on the west coast of Canada are usually called Peter... :oops:

OK, Gilles, so that we understand each others... ;)

Under which operating system are you going to use Davis Vantage Pro2 weather station and the WeatherLink USB.

After searching the Davis products pages (and all the Davis documentation I have downloaded from their site) I found the WeatherLink USB adaptor/logger can/sould be used under any operating software/system - it is just an adaptor allowing the weather data stored inside the console to be transferred to a computer (Davis offers at least 5 different types of WeatherLink adaptors/loggers).

What is important to know is that Davis offers a version of the WeatherLink software for both Windows and Apple computers - the latest release of WeatherLink (I will, from now on, use the word WeatherLink to indicate the software and not the adaptor/logger) for Windows is version 5.9.2 (released March 26, 2010) - I could not find any software update for Apple MAC OS X!

Note: I do not know/think (honestly, I cannot remember :oops: ) if it is possible to install the latest Windows release/update without first installing the CD version of WeatherLink.

If you are going to connect your Vantage Pro2 console to your Windows-based computer, then it is highly recommended that you install the WeatherLink software - it is quite acceptable to install the software inside the 'C:\Program Files' directory, even under Windows 7.

During the installation, WeatherLink should install (at least) two device drivers from Silicon Laboratories, one 'USBXpress Device' and one 'CP210x USB to UART Bridge' (you do not really need to about those drivers nor should you uninstall either).

When WeatherLink is initially started, DO NOT SELECT USB COMMUNICATION, select serial communication.
  • Explanation:

    When one chooses the USB communication setting, WeatherLink activates the USBXpress device and locks the adaptor/logger into that mode, and renders any communication between the adaptor/logger and other software (other than WeatherLink) next to impossible.

    Whereas, when one chooses the serial communication setting, WeatherLink activates the USB to UART (serial) bridge and, again, locks the adaptor/logger into that mode, but, the advantage is that, in that mode, (almost) software can communicate with the console through the adaptor/logger.
I cannot remember how WeatherLink behaves when first started, I cannot remember if, when first started, WeatherLink requests that the communication port be selected. Again, DO NOT SELECT USB COMMUNICATION.

Once WeatherLink has been started, one must click on the "Setup" pull-down menu and select the "Communications Port" option. Once the "Communications Port" window has opened, inside the "Communications" box, one must select/click on the "Serial" option. Then, one must click on the "Test" button. After a few milliseconds, a communication port number should appear in the form box beside "ComPort:".

Please make a note of that communication port number (a paper note is preferable to a mental note ... as the memory has a tendency to forget things.. ;) ) - it will, more likely be COM3.

Once the communication port has been selected (and that information has been paper-saved), one can click on the "OK" button to save those settings - I think WeatherLink will then request to be closed or will close itself to activate the new communication port settings.

Note: If the CD version of WeatherLink had to be initially installed, before restarting it, one can install the updated version 5.9.2 of WeatherLink ... <= link ... :)

Once the updated version of WeatherLink has been installed and once the communication type/port have been setup, one can proceed to the other settings to fully activate all the functions of WeatherLink.

Now, Gilles, to answer the questions in your last message... :roll:
Gilles P wrote:WeatherLink has not been installed on my laptop(Window 7). Does it have to?
YES, even if many people will/would tell you not to install WeatherLink - WeatherLink allows one to activate some of the internal setting of the Vantage Pro2 console.
Gilles P wrote:Data logger used, is the one that was included in the Weatherlink Mac software. Could the logger be the problem
As I indicated above, it should be possible to use the adaptor/logger itself with other operating software/system UNLESS there are information/warnings in the included documentation that indicate the adaptor/logger cannot be used with other operating software/system.

But, indeed, there is a big BUT, the software included with the WeatherLink adaptor/logger you bought can only be used on a MAX OS X operating software/system and that could be VERY INCONVINIENT since one probably needs the Windows CD version of the WeatherLink software in order to install under Windows!

If it has not been too long since you bought the WeatherLink adaptor/logger, and if the retailer you bought it from is a bit understanding, you might want to exchange the Apple version for a Windows version...
Gilles P wrote:Bought the software from my reseller who didn't seem to know about problems running on Mac
Where did you buy the WeatherLink adaptor/logger, from a retailer in Montréal or from a retailer outside the province of Québec? Unfortunately, most retailers know little if nothing of the software they sell... :evil:
Gilles P wrote:Found out about Cumulus and would like to use it on my laptop and no longer on my Mac
Correct me if I am wrong, but I do not think one can run Cumulus "directly" under the Apple MAC OS X operating software/system (as one can run Cumulus "directly" under Windows operating software/system without any additional software)!

Well, once one has installed WeatherLink under Windows 7, once one has selected the appropriate serial communication port ( :twisted: THINK SERIAL :twisted: ) (and once one has made a paper note of the port number), then one can install Cumulus under Windows 7 and connect the Vantage Pro2 console through the WeatherLink USB adaptor/logger to a USB port on the computer.

Note: Under Windows 7, Cumulus MUST BE INSTALLED IN THE ROOD/TOP DIRECTORY and not inside the "C:\Program Files" directory - if that is not clear to you, do not feel shame in asking for clarification.

Well, I guess that should be more than enough reading for one evening... :)

Should you need further advice, should you have any questions, please feel free to ask them, preferably before the installation of the WeatherLink software... ;)

Final note: If for some reasons the retailer you bought the WeatherLink adaptor/logger/software from does not want to provide you with an exchange (from Apple MAC OS X to Windows), you have two options:
- you can send an e-mail message to the technical support personal of Davis Instruments requesting the Windows CD version of WeatherLink and wait a few weeks for the delivery;
- or you can contact me via a private e-mail message (e-mail link in my signature) and I will provide you with the original/outdated Windows CD version 5.8.2 (backup).

Re: Error -32701

Posted: Sat 15 May 2010 9:13 pm
by Paragon
Hello Ray, Thanks for your detailed reply. Yes, I am in sack-cloth and ashes in shame for not RTFM. :oops:

Vantage Vue is version 2.12 (NZ). 1st confirmation?

All four options are available - Serial, USB, Modem, TCP/IP. 2nd confirmation.

I don't have a "Ports" option. There is a "Universal Serial Bus Controllers" section. There are no "COM" or PORT options in it - they are all related to USB -
ScreenHunter_01 May. 16 08.45.jpg
. 1st Failed Confirmation.

I do have two Silicon Labs entries as you say. 3rd confirmation.

I am not sure what your last confirmation requires. Presumably yes. So I remove "Silicon Laboratories USBXpress Device (Driver Removal)"?

I am working very hard on doing nothing until you tell me what I should do. It is very difficult and requires a lot of self discipline, which I am seriously short of. :)

There is another question that I cannot find an answer to. How many scans can the WeatherLink data logger store? The manual says up to 200 days depending on your archive interval, which is meaningless. I want to store at 1-minute intervals.

Thanks very much for your help.

Graham

Re: Error -32701

Posted: Sat 15 May 2010 10:02 pm
by gemini06720
Gilles P wrote:From now on I will use WL running on Windows 7 in order to able to install Cumulus. Chances are it will work???
Gilles, do not be so pessimistic ... the new adapter/logger will work "within parameters"... :D

Although I have my WeatherLink (the software) installed in the 'C:\Program Files' directory, I think, by default, WeatherLink will install itself in the ''C:\weatherLink' root directory - since you are using Windows 7, you should install your WeatherLink in the root/top (default) directory - you should also install Cumulus in the 'C:\cumulus' in the root/top.

Please, let us know once you have received your new WeatherLink adapter/logger.

And, remember, DO NOT SELECT AT ANY TIME THE USB OPTION IN WEATHERLINK (the software)! :mrgreen:

Re: Error -32701

Posted: Sat 15 May 2010 11:34 pm
by gemini06720
Graham, I really admire and respect you self discipline - you are doing good, no, you are doing grrrreat! :D

Graham, I will reply to your last question first:
Paragon wrote:How many scans can the WeatherLink data logger store? The manual says up to 200 days depending on your archive interval, which is meaningless. I want to store at 1-minute intervals.
The WeatherLink USB adapter/logger DOES NOT store any data (none, zero, zilch) - all the data received by your Vantage Vue console from your Vantage Vue ISS (integrated sensor suite) is stored inside the Vantage Vue console (on a small memory chip) and, again, not inside the WeatherLink USB adapter/logger - the adapter/logger is just a 'conduit' to extract (suck out) the data from the console's memory (the data storage reservoir) and to pass that data to a software... :mrgreen:

The amount of data saved inside the Vantage Pro2/Vue console is controlled by WeatherLink (the software):
  • -- click on the 'Setup' pull-down option (the second top left option);
    -- select the 'Set Archive Intervcal' option (eight from the top);
    -- on the newly opened 'Set Archive Interval' window, selecting the '5 min' (5 minutes) logging interval is more than adequate for most users (including you).
    -- click on the 'OK' button to save (upload) the modified setting to the console.
OK, now, back to your situation...

So, going over your message, your Vantage Vue has the latest firmware (2.12) and WeatherLink displays all four (4) communications options (Serial, USB, Modem and TCP/IP) as being available.
Paragon wrote:I don't have a "Ports" option. There is a "Universal Serial Bus Controllers" section. There are no "COM" or PORT options in it - they are all related to USB - 1st Failed Confirmation.
Graham, that is indeed a failed confirmation and that is not good!!! :cry:

When WeathreLink (the software) is installed, it also install (or should install) two device drivers from Silicon Laboratories, one 'USBXpress Device' and one 'CP210x USB to UART Bridge' - which you have confirmed. Good. But what is not good is that a virtual serial communication port was not activated!
Paragon wrote:I am not sure what your last confirmation requires. Presumably yes. So I remove "Silicon Laboratories USBXpress Device (Driver Removal)"?
The last confirmation was that the two drivers had been installed on your computer. But, at no time did I asked nor suggested that the driver be removed! :(

The 'Silicon Laboratories USBXpress Device' might, and I insist on the 'might' as I do not know for sure if any parts of the 'USBXpress Device' driver is being used (or not used) when the virtual serial port option is used (under normal non-USB operation).

OK, I really really do not like the absence of COM port - no COM port means no serial port, means no serial communication between the console and the software.

Unfortunately, Graham, I feel/think that WeatherLink (the software) will have to be completely removed from your computer (as well as the two Silicon Laboratories drivers if they are not automatically removed during WeatherLink's removal).

Since your computer is under Windows 7 Home (I think), I would recommend that (after a complete removal) you reinstall WeatherLink in the root/top directory, such as 'C:\WeatherLink' - eventually, Cumulus should also be installed in the root/top directory, such as 'C:\Cumulus'.

Once WeatherLink has been installed, checked that both Silicon Laboratories drivers (ie: 'USBXpress Device' and 'CP210x USB to UART Bridge') are displayed under the 'Control Panel' -->> 'Programs and Features' option.

Again, once WeatherLink has been installed, checked that a new serial communication port has been created - 'Control Panel' -->> 'Device Manager' -->> 'Ports (COM & LPT)' option.

A new communication port (usually by default) COM3 (could also be another number such as COM1 or COM2, etc.) MUST be available inside the 'Ports (COM & LPT)' option of the device manager.

One operation you might think of doing (or you might have to do) is to (temporarily/permanently) deactivate Windows 7 UAC (User Account Control) settings - this would give you full access to your Windows 7 and unhide most of the hidden directories and hidden settings (that was one of the first setting I disabled after starting Windows 7 - I just do not like to be dictated what I can and cannot do/see, and certainly not by Microsoft, of all software companies).

Paragon wrote:I am working very hard on doing nothing until you tell me what I should do. It is very difficult and requires a lot of self discipline, which I am seriously short of. :)
Graham, I understand what you are going through - I have a lot of self-discipline but seriously lack in the patience department... :oops:

There has to be a solution for the problem and you and I (and possibly some other users) will come up with ideas. Please be patient a little longer.

One departing question: How good (or poor) is your knowledge of computers and their operations?

Re: Error -32701

Posted: Sun 16 May 2010 12:13 am
by Paragon
Hello Ray,
Thanks for your reply.

Ref. data storage, how much can it store? At 5mins, how long will it go between downloads before starting to over-write the oldest data?

I removed WeatherLink and also the two Silicon Labs drivers. No change in devices found by Device Manager.

I reinstalled Weatherlink. It reinstalled the two SL drivers. I detect no change in devices found by Device Manager. Maybe it is created when you ask for a serial port in the software?

We have another computer here the same as this one. The Device Manager gives the same information as this one.

I have administrator rights on this computer and have told windows to show me everything. There are no hidden files or directories. I was pretty knowledgeable about DOS etc. 20 years ago (even found a bug deep in DOS 3.1), but find the current stuff is getting pretty hard.

Self control and patience are tricky things. We are into instant gratification round here! :P

Thanks for your help.
Graham

Re: Error -32701

Posted: Sun 16 May 2010 5:30 am
by gemini06720
Paragon wrote:I reinstalled Weatherlink. It reinstalled the two SL drivers. I detect no change in devices found by Device Manager. Maybe it is created when you ask for a serial port in the software?
Graham, I do not think so - if you cannot see a COM port in the device manager, how do you want a software to detect what is not there?

OK, try this:
  • - Start WeatherLink;
    - once the WeatherLink screen has been displayed:
    * click on the 'Setup' pull-down option (the second top left option);
    * select the 'Communications Port' option (third from the top);
    * click/select on the 'Serial' option in the 'Communications' box;
    * click on the 'Auto Detect' button.
What was the response of WeatherLink?

I have just installed WeatherLink CD version 5.8.2 on my portable computer (under Windows XP Pro) - there was no 'Ports (COM & LPT)' option in the device manager before I started the installation. After installation, there was still no 'Ports (COM & LPT)' option in the device manager. So, I disconnected the USB cable (connecting the Vantage Vue console to the computer) from the computer, waited a minute, then reconnected the USB cable to the computer. A new device icon showed up in the system tray. I checked the device manager and a new device (with a yellow tag) appeared in the device manager window. So, it appears that if WeatherLink is installed while the USB cable is connected, nothing happened, the virtual serial port is not activated.

In order to better help you, I decided to connect my Vantage Vue console to my Windows 7 development/work computer - WeatherLink had already been installed on that computer and had been communicating with my Vantage Pro2 console through the WeatherLink IP adapter/logger.

So, could you (desperately) try the following:
  • - close (shut-down) WeatherLink if it is opened;
    - open the device manager window ('Control Panel' -->> 'Device Manager' );
    - disconnected the USB cable from the computer (that is the USB cable connecting the Vantage Vue console to the computer);
    - waited a couple of minute;
    - reconnected the USB cable to the computer;
    - look at the system tray - a new 'Driver Software Installation' icon should appear;
    - click on that icon to open the 'Driver Software Installation' window (while it is still looking for the driver);
    - hopefully your Windows is going to find and recognise the 'Silicon Labs CP210x USB to UART Bridge' driver that has already been installed by WeatherLink on your computer;
    - if/when the 'Silicon Labs CP210x USB to UART Bridge' driver is found, the new port number should be displayed in that window with a green check mark in front of 'Ready to use';
    - keep the 'Driver Software Installation' window opened until I tell you to close it;
At this point, I sincerely hope that a new communication port has been created on your computer... :evil:

If a new communication port has been created please note the number - probably COM3 as there appear to be no other communication device on you computer.

Here are the additional steps you have to go through:
  • - restart WeatherLink;
    - click on the 'Setup' pull-down option (the second top left option);
    - select the 'Communications Port' option;
    - on the newly opened 'Communications Port' window, inside the 'Communications' box, click/select the 'Serial' option;
    - in the selection box beside 'Com Port' select the port number that is/was shown in the 'Driver Software Installation' window;
    - the 'Baud Rate' should be left at 19200 (that should be the default);
    - click on the 'Test' button;
    - hopefully, a new small 'Please Note' window should open with the 'A Vantage Vue station was found' message!!!
    - click on the 'OK' button to exit the 'Please Note' window;
    - click on the 'OK' button, this time to save the new port configurations and exit the 'Communications Port' window;
    - you can now close the 'Driver Software Installation' window.
If you go back to the device manager window ('Control Panel' -->> 'Device Manager' ), a new 'Silicon Labs CP210x USB to UART Bridge (COM3)' should be found under the 'Ports (COM & LPT)' option.

OK, it has been difficult to get to this point as I kept my fingers crossed throughout the above operations... :mrgreen:

Please, please, please report that your WeatherLink is now communicating with your Vantage Vue console, pretty please...

Concerning a reply I gave you in my previous post:
The amount of data saved inside the Vantage Pro2/Vue console is controlled by WeatherLink (the software):
- click on the 'Setup' pull-down option (the second top left option);
- select the 'Set Archive Intervcal' option (eight from the top);
- on the newly opened 'Set Archive Interval' window, selecting the '5 min'
--- 5 minutes logging interval is more than adequate for most users (including you);
- click on the 'OK' button to save (upload) the modified setting to the console.
Be informed/warned that by changing the archive interval time, all the data that had been stored on the internal Vantage Vue memory chip will be deleted!
Paragon wrote:Self control and patience are tricky things. We are into instant gratification round here! :P
No that was not meant as gratification but as perseverance when self control and/or patience are running short... :mrgreen:

Re: Error -32701

Posted: Sun 16 May 2010 7:12 am
by steve
Paragon wrote:Ref. data storage, how much can it store? At 5mins, how long will it go between downloads before starting to over-write the oldest data?
It can hold 2560 entries, so at a 5-minute interval, that's just under nine days.

Are you using the USB/serial driver provided by Davis, or the latest one downloaded from the Silicon Labs site? The link was given earlier in the thread, before you joined, so you may have missed it? I understand there have been problems with the Davis one with Windows 7.

Here's the link again, just in case: http://www.silabs.com/products/mcu/Page ... ivers.aspx

Re: Error -32701

Posted: Sun 16 May 2010 9:10 am
by Paragon
Steve, Thanks for the number of readings. I will have to crank up the old XP notebook and leave it connected to the console while away. Maybe it will still be going when we get back. :?

Ray, here is what I did.

Unplugged the cable. Fetched the console and plugged it in again. "Bong bing!" the computer said.

Device Manager says there is a Ports item! Yay! Silicon Labs bla bla COM5 it says.

Started WeatherLink, Setup, Communications Port, Serial, AutoDetect, found COM5. :P YAY!

"TEST" found a Vantage Vue station. :lol: YAY!

So then I shut down weatherlink and unplugged. "Bing Bong!". Device Manager has no Ports item.

Plugged in and started Cumulus. Error -32701 bla bla.

Configuration, Serial, COM5, Vantage Pro2, and the data comes through. YAY!

Then I set the locations etc. and most of the display looks like what I expect.

Only thing is, the console shows 1.0 mm rainfall today, 25 mm last 25 days, and Cumulus shows 0 for all rainfall fields. :(

What might that be caused by? Could WeatherLink have downloaded the data and Cumulus is starting from scratch, so there has been no rain since it started?

I'll look again in the morning. I suspect that is the reason (i.e. there is no problem).

Thank you very much for your patience and forebearance. At last we have a solution.

Regards
Graham :clap:

Re: Error -32701

Posted: Sun 16 May 2010 9:23 am
by steve
Paragon wrote:Could WeatherLink have downloaded the data and Cumulus is starting from scratch, so there has been no rain since it started?
Yes - Cumulus always starts 'from scratch' when you install it. You can force it to use the existing data in the logger - see the FAQ - but I don't really recommend it.

Re: Error -32701

Posted: Sun 16 May 2010 9:46 am
by gemini06720
Finally, another problem solved! :D

Re: Error -32701

Posted: Sun 16 May 2010 9:54 am
by gemini06720
Graham...
Paragon wrote:So then I shut down weatherlink and unplugged. "Bing Bong!". Device Manager has no Ports item.
Why did you unplug the USB cable?

Remember, that this COM port is a virtual serial port, meaning that the port does not really exist (or is not created) unless (until) the Silicon Laboratories 'Silicon Labs CP210x USB to UART Bridge' driver sees an adapter/logger connected to a USB port.

So, unless you need to move the Vantage Vue console somewhere away from the computer or unless you have to move the computer away from the Vantage Vue console, the USB cable between the Vantage Vue console and the computer does not have to (should not) be disconnected... ;)

Enjoy your new weather toy... :mrgreen:

Re: Error -32701

Posted: Sun 16 May 2010 10:14 am
by gemini06720
steve wrote:It can hold 2560 entries, so at a 5-minute interval, that's just under nine days.
Steve, where did you find that information - I looked through both Vantage Pro2 and Vantage Vue documents and found nothing about the amount of data kept in the internal FIFO memory?

Re: Error -32701

Posted: Sun 16 May 2010 10:30 am
by steve
gemini06720 wrote: Steve, where did you find that information
It's mentioned in a number of Davis documents (all available on the Davis web site), most notably in the Weatherlink Specification

Re: Error -32701

Posted: Mon 17 May 2010 1:00 am
by gemini06720
steve wrote:It's mentioned in a number of Davis documents (all available on the Davis web site), most notably in the Weatherlink Specification
Steve, I have all the Davis documentation (that I could download) on my computer. I went through both Vantage Pro2 and Vantage Vue documentation and found nothing about the internal memory nor the quantity of data stored inside the consoles. But I did not think of looking into the WeatherLink documentation as, in my mind, the quantity of data saved should be mentioned in the Vantage Pro2 and Vantage Vue documentation... :oops:

Thank you for the link, thought...

Re: Error -32701

Posted: Mon 17 May 2010 1:39 am
by Paragon
Hello Ray,
Re unplugging... I unplugged after closing the software. The console is on the sideboard in the entrance here so everyone can see it. The computer is in my play-room (aka "study"), so at the moment I bring the console in here each day and download it.

My intention is to connect it to the old notebook, which would be in the drawer below the console. My other secret dream is to post it on the net. But the old notebook will not connect to the 'net. I have put a PC Card into it to connect, but for some reason it won't work. I have spent hours playing with it. :bash:

My next thought was to retransmit to another console, but the amount of money spent is sneaking up a bit by then. (I am a bit annoyed I couldn't find the USB plug without having to buy WeatherLink, but then I thought it included memory, and you have since told me it doesn't.) Hohum.

Steve,
Re the number of data readings the console stores, I thought I had searched the weatherlink information quite well. Clearly I was wrong. Well done and thanks for that.

Many thanks Gentlemen for your help. At least I am running. Other games can now be played to improve things.

Regards
Graham