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Error -32701

Discussion specific to Davis weather stations
Gilles P
Posts: 3
Joined: Sat 08 May 2010 8:22 pm
Weather Station: Vantage Pro2 Plus Davis
Operating System: Windows 7

Error -32701

Post by Gilles P »

Hi everybody!

I have bought a Vantage Pro2 Plus station and i'm trying to set Cumulus up on my laptop running on Window 7. I use the the USB Weatherlink and have installed Davis CP210X driver and checked the serial port with the according port identification and get this message: "Error -32701 while trying to initialise the station. Please check your connection and settings"

What is the problem? Any idea.

Thanks
Gilles
Quebec, Canada :?:
User avatar
steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: Error -32701

Post by steve »

If you've been using the station with Weatherlink in USB mode, you will need to change it to serial mode before it will work with Cumulus.
Steve
gemini06720
Posts: 1700
Joined: Mon 10 Aug 2009 10:16 pm
Weather Station: No weather station
Operating System: No operating system
Location: World...

Re: Error -32701

Post by gemini06720 »

Pierre, have you run the WeatherLink software and chosen the USB option within that software?

If you did, then the WeatherLink USB adapter/logger is running in the USBExpress mode and will only communicate with the WeatherLink software. Removing the adapter/logger from the console (thus removing power) will not reset the adapter/logger back to its factory defaults.

Quotes from other forums:
The USBExpress mode by-passes the USB to serial step and instead accesses the console directly (via PID/VID codes) and not through the use of a COM port number.

When you install the Weatherlink software (or the drivers downloaded from Silicone Labs), two (or three) drivers will be installed - you can see them by going to 'START > CONTROL PANEL > ADD OR REMOVE PROGRAMS' and then scrolling down to Silicon Laboratories.

If you were to use the USBExpress drivers, there would be no virtual COM port created - therefore the serial choice in the software would not function.
To fix the problem, you will need to run a USB-to-serial convertor.

First, download the WeatherLink Utility: CP210X USB to Serial Converter

Then, you have to run the newly downloaded EXE file - which will run in a DOS window and will reprogram the adapter/logger to use the serial communication protocol.

You might want to update the Silicon Laboratories drivers installed on your computer. Go to CP210x USB to UART Bridge VCP Drivers to find the latest releases of the drivers (version 5.40.29) for Windows XP/Server 2003/Vista/7, Windows 2K, WinCE, Macintosh OSX and Linux (2.6.x and 2.4.36)
Gilles P
Posts: 3
Joined: Sat 08 May 2010 8:22 pm
Weather Station: Vantage Pro2 Plus Davis
Operating System: Windows 7

Re: Error -32701

Post by Gilles P »

Good day Ray,

I followed your instructions and when I try to run the .exe (CP210X_USB_Serial_Converter_ver2.exe]WeatherLink Utility: CP210X USB to Serial Converter) a message pops up and say: "Impossible to start program as CP210xManufacturing.dll is missing on your computer" "Try to re-install it"

[*]WeatherLink has not been installed on my laptop(Window 7). Does it have to?
[*]Data logger used, is the one that was included in the Weatherlink Mac software. Could the logger be the problem
[*]Bought the software from my reseller who didn't seem to know about problems running on Mac.
[*]Found out about Cumulus and would like to use it on my laptop and no longer on my Mac

Thanks again for your help.

Gilles
gemini06720 wrote:Pierre, have you run the WeatherLink software and chosen the USB option within that software?

If you did, then the WeatherLink USB adapter/logger is running in the USBExpress mode and will only communicate with the WeatherLink software. Removing the adapter/logger from the console (thus removing power) will not reset the adapter/logger back to its factory defaults.

Quotes from other forums:
The USBExpress mode by-passes the USB to serial step and instead accesses the console directly (via PID/VID codes) and not through the use of a COM port number.

When you install the Weatherlink software (or the drivers downloaded from Silicone Labs), two (or three) drivers will be installed - you can see them by going to 'START > CONTROL PANEL > ADD OR REMOVE PROGRAMS' and then scrolling down to Silicon Laboratories.

If you were to use the USBExpress drivers, there would be no virtual COM port created - therefore the serial choice in the software would not function.
To fix the problem, you will need to run a USB-to-serial convertor.

First, download the WeatherLink Utility: CP210X USB to Serial Converter

Then, you have to run the newly downloaded EXE file - which will run in a DOS window and will reprogram the adapter/logger to use the serial communication protocol.

You might want to update the Silicon Laboratories drivers installed on your computer. Go to CP210x USB to UART Bridge VCP Drivers to find the latest releases of the drivers (version 5.40.29) for Windows XP/Server 2003/Vista/7, Windows 2K, WinCE, Macintosh OSX and Linux (2.6.x and 2.4.36)
gemini06720
Posts: 1700
Joined: Mon 10 Aug 2009 10:16 pm
Weather Station: No weather station
Operating System: No operating system
Location: World...

Re: Error -32701

Post by gemini06720 »

Sorry for having used the wrong first name - I do not know why I had the 'Pierre' name in mind ... not that I know that many Pierre and the few Pierre that might live on the west coast of Canada are usually called Peter... :oops:

OK, Gilles, so that we understand each others... ;)

Under which operating system are you going to use Davis Vantage Pro2 weather station and the WeatherLink USB.

After searching the Davis products pages (and all the Davis documentation I have downloaded from their site) I found the WeatherLink USB adaptor/logger can/sould be used under any operating software/system - it is just an adaptor allowing the weather data stored inside the console to be transferred to a computer (Davis offers at least 5 different types of WeatherLink adaptors/loggers).

What is important to know is that Davis offers a version of the WeatherLink software for both Windows and Apple computers - the latest release of WeatherLink (I will, from now on, use the word WeatherLink to indicate the software and not the adaptor/logger) for Windows is version 5.9.2 (released March 26, 2010) - I could not find any software update for Apple MAC OS X!

Note: I do not know/think (honestly, I cannot remember :oops: ) if it is possible to install the latest Windows release/update without first installing the CD version of WeatherLink.

If you are going to connect your Vantage Pro2 console to your Windows-based computer, then it is highly recommended that you install the WeatherLink software - it is quite acceptable to install the software inside the 'C:\Program Files' directory, even under Windows 7.

During the installation, WeatherLink should install (at least) two device drivers from Silicon Laboratories, one 'USBXpress Device' and one 'CP210x USB to UART Bridge' (you do not really need to about those drivers nor should you uninstall either).

When WeatherLink is initially started, DO NOT SELECT USB COMMUNICATION, select serial communication.
  • Explanation:

    When one chooses the USB communication setting, WeatherLink activates the USBXpress device and locks the adaptor/logger into that mode, and renders any communication between the adaptor/logger and other software (other than WeatherLink) next to impossible.

    Whereas, when one chooses the serial communication setting, WeatherLink activates the USB to UART (serial) bridge and, again, locks the adaptor/logger into that mode, but, the advantage is that, in that mode, (almost) software can communicate with the console through the adaptor/logger.
I cannot remember how WeatherLink behaves when first started, I cannot remember if, when first started, WeatherLink requests that the communication port be selected. Again, DO NOT SELECT USB COMMUNICATION.

Once WeatherLink has been started, one must click on the "Setup" pull-down menu and select the "Communications Port" option. Once the "Communications Port" window has opened, inside the "Communications" box, one must select/click on the "Serial" option. Then, one must click on the "Test" button. After a few milliseconds, a communication port number should appear in the form box beside "ComPort:".

Please make a note of that communication port number (a paper note is preferable to a mental note ... as the memory has a tendency to forget things.. ;) ) - it will, more likely be COM3.

Once the communication port has been selected (and that information has been paper-saved), one can click on the "OK" button to save those settings - I think WeatherLink will then request to be closed or will close itself to activate the new communication port settings.

Note: If the CD version of WeatherLink had to be initially installed, before restarting it, one can install the updated version 5.9.2 of WeatherLink ... <= link ... :)

Once the updated version of WeatherLink has been installed and once the communication type/port have been setup, one can proceed to the other settings to fully activate all the functions of WeatherLink.

Now, Gilles, to answer the questions in your last message... :roll:
Gilles P wrote:WeatherLink has not been installed on my laptop(Window 7). Does it have to?
YES, even if many people will/would tell you not to install WeatherLink - WeatherLink allows one to activate some of the internal setting of the Vantage Pro2 console.
Gilles P wrote:Data logger used, is the one that was included in the Weatherlink Mac software. Could the logger be the problem
As I indicated above, it should be possible to use the adaptor/logger itself with other operating software/system UNLESS there are information/warnings in the included documentation that indicate the adaptor/logger cannot be used with other operating software/system.

But, indeed, there is a big BUT, the software included with the WeatherLink adaptor/logger you bought can only be used on a MAX OS X operating software/system and that could be VERY INCONVINIENT since one probably needs the Windows CD version of the WeatherLink software in order to install under Windows!

If it has not been too long since you bought the WeatherLink adaptor/logger, and if the retailer you bought it from is a bit understanding, you might want to exchange the Apple version for a Windows version...
Gilles P wrote:Bought the software from my reseller who didn't seem to know about problems running on Mac
Where did you buy the WeatherLink adaptor/logger, from a retailer in Montréal or from a retailer outside the province of Québec? Unfortunately, most retailers know little if nothing of the software they sell... :evil:
Gilles P wrote:Found out about Cumulus and would like to use it on my laptop and no longer on my Mac
Correct me if I am wrong, but I do not think one can run Cumulus "directly" under the Apple MAC OS X operating software/system (as one can run Cumulus "directly" under Windows operating software/system without any additional software)!

Well, once one has installed WeatherLink under Windows 7, once one has selected the appropriate serial communication port ( :twisted: THINK SERIAL :twisted: ) (and once one has made a paper note of the port number), then one can install Cumulus under Windows 7 and connect the Vantage Pro2 console through the WeatherLink USB adaptor/logger to a USB port on the computer.

Note: Under Windows 7, Cumulus MUST BE INSTALLED IN THE ROOD/TOP DIRECTORY and not inside the "C:\Program Files" directory - if that is not clear to you, do not feel shame in asking for clarification.

Well, I guess that should be more than enough reading for one evening... :)

Should you need further advice, should you have any questions, please feel free to ask them, preferably before the installation of the WeatherLink software... ;)

Final note: If for some reasons the retailer you bought the WeatherLink adaptor/logger/software from does not want to provide you with an exchange (from Apple MAC OS X to Windows), you have two options:
- you can send an e-mail message to the technical support personal of Davis Instruments requesting the Windows CD version of WeatherLink and wait a few weeks for the delivery;
- or you can contact me via a private e-mail message (e-mail link in my signature) and I will provide you with the original/outdated Windows CD version 5.8.2 (backup).
Paragon
Posts: 70
Joined: Fri 14 May 2010 8:56 am
Weather Station: Davis Vantage Vue
Operating System: Windows 7 hOME PREmium

Re: Error -32701

Post by Paragon »

https://cumulus.hosiene.co.uk/posting.php ... f=6&t=2860#

Hello There
Unfortunately I have some to this forum after installing Weatherlink USB on a Vantage Vue and then tried run Cumulus. I got this message and another that there was an error in initialising the station. So, now that I have been bad :roll: and done the wrong thing, how do I recover? Sorry to be a pain. :oops:

Oh, the other thing is, should I tell Cumulus the Vantage Vue is a Pro or a Pro2? The Vue is not listed.

Thanks for your help.

Graham
Tauranga, New Zealand
User avatar
steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: Error -32701

Post by steve »

Paragon wrote:Unfortunately I have some to this forum after installing Weatherlink USB on a Vantage Vue and then tried run Cumulus. I got this message and another that there was an error in initialising the station. So, now that I have been bad :roll: and done the wrong thing, how do I recover? Sorry to be a pain.
If you've followed the instructions given by Ray in his first post in this thread and you still have the problem, I'm a bit baffled. You're not trying to run WL and Cumulus at the same time? If you zip up the diags folder and attach it, I'll have a look.

Edit: A thought: Having switched the device back to serial mode, does it now work OK in WL in serial mode, i.e. is it just in Cumulus where it's a problem?
Oh, the other thing is, should I tell Cumulus the Vantage Vue is a Pro or a Pro2? The Vue is not listed.
The Vue uses the Pro2 settings, the Pro is obsolete now. I'll change the screen in the next release to make this clear.
Steve
gemini06720
Posts: 1700
Joined: Mon 10 Aug 2009 10:16 pm
Weather Station: No weather station
Operating System: No operating system
Location: World...

Re: Error -32701

Post by gemini06720 »

Graham so that Steve and/or I can better help you solve the problem, what exactly have you done that might be causing the problem(s) you are encountering?

For the time being, forget about Cumulus communicating with your Davis Vantage Vue console - we (you and us) first need to establish communication between WeatherLink (the software) and the console - once WeatherLink is 'talking' to the console, then we can move on to Cumulus... ;)

Here are a few simple questions requiring simple answers:

- Just to be sure, is your weather station a Davis Vantage Vue?
- What is the operating system/software on the computer you are using?
- Did you installed WeatherLink (the software) and which version number of WeatherLink have you installed?
- Into which folder/directory did you install WeatherLink?
- When you first run WeatherLink, which communication option did you choose - to check:
  • -- click on the 'Setup' pull-down option (the second top left option);
    -- select the 'Communications Port' option;
    -- on the newly opened 'Communications Port' window, which options have you setup?
    * In the 'Communications' box, which option has been selected?
    * Which other boxes (if any) contain text and what is the text displayed in those boxes?
I understand that you are impatient in getting everything working properly but we (you and us) have to use 'baby steps' in order to find what you have done that might be causing the problem - so, a large amount/quantity of patience on your part will be required... 8-)

Graham, I am usually present in (active/reading) the Cumulus forums from noon until 04:00 AM Pacific daylight time... So, unless I am working on some PHP/JavaScript code, I should be able to answer/reply to your message within a reasonable amount of time... :ugeek:
Paragon
Posts: 70
Joined: Fri 14 May 2010 8:56 am
Weather Station: Davis Vantage Vue
Operating System: Windows 7 hOME PREmium

Re: Error -32701

Post by Paragon »

Thanks for your reply Steve and Ray.

To answer the questions:
Vantage Vue. New station last week.
Windows 7 Home premium.
Weatherlink 5.9.2, installed in C:\weatherlink
I set WL up to use USB. (The default text is shown in Com1, baud, TCP/IP boxes, greyed out of course.)

I have now read the manual! I know, I am like every other headstrong clot you ever met, we only RTFM when forced to. I ran the program "CP210X USB to Serial Converter" in the weaterlink start button folder. It told me the station was now in virtual USB mode.

Now what? Thanks very much for your help.

BTW, we are quite pleased with this unit so far. We tried a la Crosse WS2355; its software crashed a lot, the transmission distance was poor (wouldn't even go through a wall at close range), etc. I tried Cumulus and got lots of wild points in the data, just as you said I would. So we took it back.

Graham.
gemini06720
Posts: 1700
Joined: Mon 10 Aug 2009 10:16 pm
Weather Station: No weather station
Operating System: No operating system
Location: World...

Re: Error -32701

Post by gemini06720 »

Graham, thank you for your reply.

Having some basic knowledge of what you have (equipment and software) and what you have done will, hopefully, help to narrow down the prroblem...

Still, one important question I guess I forgot to asked: What is the firmware version number of your Vantage Vue console?
Paragon wrote:I set WL up to use USB. (The default text is shown in Com1, baud, TCP/IP boxes, greyed out of course.)
OK, that means that WeatherLink USB adapter/plugin/data-logger was set to use USBXpress which is incompatible with almost all weather software except, obviously, Davis' own WeatherLink software... :(
Paragon wrote:...I have now read the manual! I know, I am like every other headstrong clot you ever met, we only RTFM when forced to.
...if only all 'headstrong clots' could/would understand that RTFM (reading the f... manual), in almost 100% of the cases, could/would provide additional knowledge to their brain... :twisted:
Paragon wrote:I ran the program "CP210X USB to Serial Converter" in the weaterlink start button folder.
I have never used the converter, but was it mentioned on the converter screen that it was changing the operations/status of the USB adapter/plugin/data-logger from USBXpress to virtual serial or virtual something?
Paragon wrote:It told me the station was now in virtual USB mode. Now what?
Graham, here is 'what' ... one 'baby step at the time'... :)

Startup the WeatherLink software:
  • -- click on the 'Setup' pull-down option (the second top left option);
    -- select the 'Communications Port' option;
    -- on the newly opened 'Communications Port' window, in the 'Communications' box, all four (4) options should be available (although one options would have been set by default) - please confirm;
    -- click on the Windows 'Start/Logo' button - bottom left side of your screen;
    -- open the 'Control Panel';
    -- once the 'Control Panel' window has opened, click on the 'Device Manager' option;

    NOTE: I am describing the procedures as I see them in my Windows 7 Professional Edition.

    -- a new 'Device Manager' window should have opened;
    -- select the 'Ports (COM & LPT)' option;
    -- do you see something like 'Communication Port (COM3)' (that is usually the default port number setup by the drivers installed by WeatherLink) - please confirm.
Another thing you could/should check... Once again, re-open the 'Control Panel' and select the 'Programs and Features' option, Scroll down that 'Uninstall or change a program' window until you reach 'Silicon Laboratories' - can you confirm that there are two (2) entries for 'Silicon Laboratories':
- Silicon Laboratories CP210x USB to UART Bridge (Driver Removal)
- Silicon Laboratories USBXpress Device (Driver Removal)

The first driver (Silicon Laboratories CP210x USB to UART Bridge) is NEEDED to create the virtual serial port needed by most weather software for their communications through the WeatherLink USB adapter/plugin/data-logger to the console - please confirm.

So, I am expecting at least four (4) confirmations/replies from you... :twisted:
Paragon wrote:BTW, we are quite pleased with this unit so far. We tried a la Crosse WS2355; its software crashed a lot, the transmission distance was poor (wouldn't even go through a wall at close range), etc. I tried Cumulus and got lots of wild points in the data, just as you said I would. So we took it back.
Graham, I think you made a good choice. The Davis Vantage Vue is probably more expensive than most other weather stations, hopefully, Davis has built the Vantage Vue with the experience and knowledge it has gained of the Vantage Pro units.

I have not tested the range on my Vantage Vue, but I tested the range of my Vantage Pro2 console after installation (about 4 years ago) and the communication (strength) between the console and the ISS was still good at more than 2000 meters (line of sight) - in my house, the Vantage Pro2 console is about 20 meters from the ISS whereas Vantage Vue is about 30 meters from the ISS and neither console ever had any communication problem.
Gilles P
Posts: 3
Joined: Sat 08 May 2010 8:22 pm
Weather Station: Vantage Pro2 Plus Davis
Operating System: Windows 7

Re: Error -32701

Post by Gilles P »

Thanks Ray for your very detailed plan.
Sorry for taking so much time to give you some feedback as I was traveling all week. I have looked at all your answers to finally realize that it could not be anything else than a problem with logger itself. Called Davis support and one man told me it was my laptop, I re-installed WL on another new laptop that I have and didn't work as well. Called again to talk to Larry who after some technical questions admitted it has to be the logger. They will send me another one.

From now on I will use WL running on Windows 7 in order to able to install Cumulus. Chances are it will work???

Thanks again Ray

Gilles
petrin@videotron.ca
gemini06720 wrote:Sorry for having used the wrong first name - I do not know why I had the 'Pierre' name in mind ... not that I know that many Pierre and the few Pierre that might live on the west coast of Canada are usually called Peter... :oops:

OK, Gilles, so that we understand each others... ;)

Under which operating system are you going to use Davis Vantage Pro2 weather station and the WeatherLink USB.

After searching the Davis products pages (and all the Davis documentation I have downloaded from their site) I found the WeatherLink USB adaptor/logger can/sould be used under any operating software/system - it is just an adaptor allowing the weather data stored inside the console to be transferred to a computer (Davis offers at least 5 different types of WeatherLink adaptors/loggers).

What is important to know is that Davis offers a version of the WeatherLink software for both Windows and Apple computers - the latest release of WeatherLink (I will, from now on, use the word WeatherLink to indicate the software and not the adaptor/logger) for Windows is version 5.9.2 (released March 26, 2010) - I could not find any software update for Apple MAC OS X!

Note: I do not know/think (honestly, I cannot remember :oops: ) if it is possible to install the latest Windows release/update without first installing the CD version of WeatherLink.

If you are going to connect your Vantage Pro2 console to your Windows-based computer, then it is highly recommended that you install the WeatherLink software - it is quite acceptable to install the software inside the 'C:\Program Files' directory, even under Windows 7.

During the installation, WeatherLink should install (at least) two device drivers from Silicon Laboratories, one 'USBXpress Device' and one 'CP210x USB to UART Bridge' (you do not really need to about those drivers nor should you uninstall either).

When WeatherLink is initially started, DO NOT SELECT USB COMMUNICATION, select serial communication.
  • Explanation:

    When one chooses the USB communication setting, WeatherLink activates the USBXpress device and locks the adaptor/logger into that mode, and renders any communication between the adaptor/logger and other software (other than WeatherLink) next to impossible.

    Whereas, when one chooses the serial communication setting, WeatherLink activates the USB to UART (serial) bridge and, again, locks the adaptor/logger into that mode, but, the advantage is that, in that mode, (almost) software can communicate with the console through the adaptor/logger.
I cannot remember how WeatherLink behaves when first started, I cannot remember if, when first started, WeatherLink requests that the communication port be selected. Again, DO NOT SELECT USB COMMUNICATION.

Once WeatherLink has been started, one must click on the "Setup" pull-down menu and select the "Communications Port" option. Once the "Communications Port" window has opened, inside the "Communications" box, one must select/click on the "Serial" option. Then, one must click on the "Test" button. After a few milliseconds, a communication port number should appear in the form box beside "ComPort:".

Please make a note of that communication port number (a paper note is preferable to a mental note ... as the memory has a tendency to forget things.. ;) ) - it will, more likely be COM3.

Once the communication port has been selected (and that information has been paper-saved), one can click on the "OK" button to save those settings - I think WeatherLink will then request to be closed or will close itself to activate the new communication port settings.

Note: If the CD version of WeatherLink had to be initially installed, before restarting it, one can install the updated version 5.9.2 of WeatherLink ... <= link ... :)

Once the updated version of WeatherLink has been installed and once the communication type/port have been setup, one can proceed to the other settings to fully activate all the functions of WeatherLink.

Now, Gilles, to answer the questions in your last message... :roll:
Gilles P wrote:WeatherLink has not been installed on my laptop(Window 7). Does it have to?
YES, even if many people will/would tell you not to install WeatherLink - WeatherLink allows one to activate some of the internal setting of the Vantage Pro2 console.
Gilles P wrote:Data logger used, is the one that was included in the Weatherlink Mac software. Could the logger be the problem
As I indicated above, it should be possible to use the adaptor/logger itself with other operating software/system UNLESS there are information/warnings in the included documentation that indicate the adaptor/logger cannot be used with other operating software/system.

But, indeed, there is a big BUT, the software included with the WeatherLink adaptor/logger you bought can only be used on a MAX OS X operating software/system and that could be VERY INCONVINIENT since one probably needs the Windows CD version of the WeatherLink software in order to install under Windows!

If it has not been too long since you bought the WeatherLink adaptor/logger, and if the retailer you bought it from is a bit understanding, you might want to exchange the Apple version for a Windows version...
Gilles P wrote:Bought the software from my reseller who didn't seem to know about problems running on Mac
Where did you buy the WeatherLink adaptor/logger, from a retailer in Montréal or from a retailer outside the province of Québec? Unfortunately, most retailers know little if nothing of the software they sell... :evil:
Gilles P wrote:Found out about Cumulus and would like to use it on my laptop and no longer on my Mac
Correct me if I am wrong, but I do not think one can run Cumulus "directly" under the Apple MAC OS X operating software/system (as one can run Cumulus "directly" under Windows operating software/system without any additional software)!

Well, once one has installed WeatherLink under Windows 7, once one has selected the appropriate serial communication port ( :twisted: THINK SERIAL :twisted: ) (and once one has made a paper note of the port number), then one can install Cumulus under Windows 7 and connect the Vantage Pro2 console through the WeatherLink USB adaptor/logger to a USB port on the computer.

Note: Under Windows 7, Cumulus MUST BE INSTALLED IN THE ROOD/TOP DIRECTORY and not inside the "C:\Program Files" directory - if that is not clear to you, do not feel shame in asking for clarification.

Well, I guess that should be more than enough reading for one evening... :)

Should you need further advice, should you have any questions, please feel free to ask them, preferably before the installation of the WeatherLink software... ;)

Final note: If for some reasons the retailer you bought the WeatherLink adaptor/logger/software from does not want to provide you with an exchange (from Apple MAC OS X to Windows), you have two options:
- you can send an e-mail message to the technical support personal of Davis Instruments requesting the Windows CD version of WeatherLink and wait a few weeks for the delivery;
- or you can contact me via a private e-mail message (e-mail link in my signature) and I will provide you with the original/outdated Windows CD version 5.8.2 (backup).
Paragon
Posts: 70
Joined: Fri 14 May 2010 8:56 am
Weather Station: Davis Vantage Vue
Operating System: Windows 7 hOME PREmium

Re: Error -32701

Post by Paragon »

Hello Ray, Thanks for your detailed reply. Yes, I am in sack-cloth and ashes in shame for not RTFM. :oops:

Vantage Vue is version 2.12 (NZ). 1st confirmation?

All four options are available - Serial, USB, Modem, TCP/IP. 2nd confirmation.

I don't have a "Ports" option. There is a "Universal Serial Bus Controllers" section. There are no "COM" or PORT options in it - they are all related to USB -
ScreenHunter_01 May. 16 08.45.jpg
. 1st Failed Confirmation.

I do have two Silicon Labs entries as you say. 3rd confirmation.

I am not sure what your last confirmation requires. Presumably yes. So I remove "Silicon Laboratories USBXpress Device (Driver Removal)"?

I am working very hard on doing nothing until you tell me what I should do. It is very difficult and requires a lot of self discipline, which I am seriously short of. :)

There is another question that I cannot find an answer to. How many scans can the WeatherLink data logger store? The manual says up to 200 days depending on your archive interval, which is meaningless. I want to store at 1-minute intervals.

Thanks very much for your help.

Graham
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gemini06720
Posts: 1700
Joined: Mon 10 Aug 2009 10:16 pm
Weather Station: No weather station
Operating System: No operating system
Location: World...

Re: Error -32701

Post by gemini06720 »

Gilles P wrote:From now on I will use WL running on Windows 7 in order to able to install Cumulus. Chances are it will work???
Gilles, do not be so pessimistic ... the new adapter/logger will work "within parameters"... :D

Although I have my WeatherLink (the software) installed in the 'C:\Program Files' directory, I think, by default, WeatherLink will install itself in the ''C:\weatherLink' root directory - since you are using Windows 7, you should install your WeatherLink in the root/top (default) directory - you should also install Cumulus in the 'C:\cumulus' in the root/top.

Please, let us know once you have received your new WeatherLink adapter/logger.

And, remember, DO NOT SELECT AT ANY TIME THE USB OPTION IN WEATHERLINK (the software)! :mrgreen:
gemini06720
Posts: 1700
Joined: Mon 10 Aug 2009 10:16 pm
Weather Station: No weather station
Operating System: No operating system
Location: World...

Re: Error -32701

Post by gemini06720 »

Graham, I really admire and respect you self discipline - you are doing good, no, you are doing grrrreat! :D

Graham, I will reply to your last question first:
Paragon wrote:How many scans can the WeatherLink data logger store? The manual says up to 200 days depending on your archive interval, which is meaningless. I want to store at 1-minute intervals.
The WeatherLink USB adapter/logger DOES NOT store any data (none, zero, zilch) - all the data received by your Vantage Vue console from your Vantage Vue ISS (integrated sensor suite) is stored inside the Vantage Vue console (on a small memory chip) and, again, not inside the WeatherLink USB adapter/logger - the adapter/logger is just a 'conduit' to extract (suck out) the data from the console's memory (the data storage reservoir) and to pass that data to a software... :mrgreen:

The amount of data saved inside the Vantage Pro2/Vue console is controlled by WeatherLink (the software):
  • -- click on the 'Setup' pull-down option (the second top left option);
    -- select the 'Set Archive Intervcal' option (eight from the top);
    -- on the newly opened 'Set Archive Interval' window, selecting the '5 min' (5 minutes) logging interval is more than adequate for most users (including you).
    -- click on the 'OK' button to save (upload) the modified setting to the console.
OK, now, back to your situation...

So, going over your message, your Vantage Vue has the latest firmware (2.12) and WeatherLink displays all four (4) communications options (Serial, USB, Modem and TCP/IP) as being available.
Paragon wrote:I don't have a "Ports" option. There is a "Universal Serial Bus Controllers" section. There are no "COM" or PORT options in it - they are all related to USB - 1st Failed Confirmation.
Graham, that is indeed a failed confirmation and that is not good!!! :cry:

When WeathreLink (the software) is installed, it also install (or should install) two device drivers from Silicon Laboratories, one 'USBXpress Device' and one 'CP210x USB to UART Bridge' - which you have confirmed. Good. But what is not good is that a virtual serial communication port was not activated!
Paragon wrote:I am not sure what your last confirmation requires. Presumably yes. So I remove "Silicon Laboratories USBXpress Device (Driver Removal)"?
The last confirmation was that the two drivers had been installed on your computer. But, at no time did I asked nor suggested that the driver be removed! :(

The 'Silicon Laboratories USBXpress Device' might, and I insist on the 'might' as I do not know for sure if any parts of the 'USBXpress Device' driver is being used (or not used) when the virtual serial port option is used (under normal non-USB operation).

OK, I really really do not like the absence of COM port - no COM port means no serial port, means no serial communication between the console and the software.

Unfortunately, Graham, I feel/think that WeatherLink (the software) will have to be completely removed from your computer (as well as the two Silicon Laboratories drivers if they are not automatically removed during WeatherLink's removal).

Since your computer is under Windows 7 Home (I think), I would recommend that (after a complete removal) you reinstall WeatherLink in the root/top directory, such as 'C:\WeatherLink' - eventually, Cumulus should also be installed in the root/top directory, such as 'C:\Cumulus'.

Once WeatherLink has been installed, checked that both Silicon Laboratories drivers (ie: 'USBXpress Device' and 'CP210x USB to UART Bridge') are displayed under the 'Control Panel' -->> 'Programs and Features' option.

Again, once WeatherLink has been installed, checked that a new serial communication port has been created - 'Control Panel' -->> 'Device Manager' -->> 'Ports (COM & LPT)' option.

A new communication port (usually by default) COM3 (could also be another number such as COM1 or COM2, etc.) MUST be available inside the 'Ports (COM & LPT)' option of the device manager.

One operation you might think of doing (or you might have to do) is to (temporarily/permanently) deactivate Windows 7 UAC (User Account Control) settings - this would give you full access to your Windows 7 and unhide most of the hidden directories and hidden settings (that was one of the first setting I disabled after starting Windows 7 - I just do not like to be dictated what I can and cannot do/see, and certainly not by Microsoft, of all software companies).

Paragon wrote:I am working very hard on doing nothing until you tell me what I should do. It is very difficult and requires a lot of self discipline, which I am seriously short of. :)
Graham, I understand what you are going through - I have a lot of self-discipline but seriously lack in the patience department... :oops:

There has to be a solution for the problem and you and I (and possibly some other users) will come up with ideas. Please be patient a little longer.

One departing question: How good (or poor) is your knowledge of computers and their operations?
Paragon
Posts: 70
Joined: Fri 14 May 2010 8:56 am
Weather Station: Davis Vantage Vue
Operating System: Windows 7 hOME PREmium

Re: Error -32701

Post by Paragon »

Hello Ray,
Thanks for your reply.

Ref. data storage, how much can it store? At 5mins, how long will it go between downloads before starting to over-write the oldest data?

I removed WeatherLink and also the two Silicon Labs drivers. No change in devices found by Device Manager.

I reinstalled Weatherlink. It reinstalled the two SL drivers. I detect no change in devices found by Device Manager. Maybe it is created when you ask for a serial port in the software?

We have another computer here the same as this one. The Device Manager gives the same information as this one.

I have administrator rights on this computer and have told windows to show me everything. There are no hidden files or directories. I was pretty knowledgeable about DOS etc. 20 years ago (even found a bug deep in DOS 3.1), but find the current stuff is getting pretty hard.

Self control and patience are tricky things. We are into instant gratification round here! :P

Thanks for your help.
Graham
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