Application hangs

dts1977 · Post by **dts1977** » Fri 07 May 2010 3:06 pm

Hi

First of all congratulations for this application!

For some reason I cannot start the application, it occurs me everytime on a clean pc only with Windows XP. I click on the application icon and suddenly I get the exception window. I have saved the report, I can send you if you want

Thanks

Post by **steve** » Fri 07 May 2010 3:11 pm

dts1977 wrote:For some reason I cannot start the application, it occurs me everytime on a clean pc only with Windows XP. I click on the application icon and suddenly I get the exception window. I have saved the report, I can send you if you want

Yes please - attach it here, or in a PM if it contains things you consider confidential.

dts1977 · Post by **dts1977** » Sat 08 May 2010 8:56 am

Thanks, I have attached the file.

Post by **steve** » Sat 08 May 2010 12:07 pm

I've never seen a crash like that before; it's not crashing in the Cumulus code, it's crashing in the system code somewhere, but I don't know where. I don't know what to suggest, sorry.

dts1977 · Post by **dts1977** » Sat 08 May 2010 8:01 pm

So this is good news for Cumulus if the crash isn't in his code

Serioulsy, it's so strange because I have just tried with another application and occurs the same... I have to get more information about it

Thanks

Cumulus Support

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