Cumulus Support

I'm using my service provider to host my Cumulus data, and have everything working fine at the moment, but like brue24, my realtime guages do not show any data at all. In fact, they do not show time and date. I've tried every setting imaginable, but no data is present.

Bob

tjaliwalpa wrote:I'm using my service provider to host my Cumulus data, and have everything working fine at the moment, but like brue24, my realtime guages do not show any data at all. In fact, they do not show time and date. I've tried every setting imaginable, but no data is present.

Bob

Bob, do you have a web address we can look at?

Website is http://members.aussiebroadband.com.au/muster/index.htm

Screen shot of my settings is attached. When I checked Use FTP Rename, the data would not reload at the set intervals.

Bob

Bob, I wonder if your hosting does not support txt files. Some of the free services do not. I had a quick look on their website but their support pages are quite limited. It might be worth checking with them

By looking here I would expect to find the file
http://members.aussiebroadband.com.au/m ... altime.txt

Your settings look correct so it could be a limitation of your hosting company

Maybe turn on FTP logging in Cumulus and then check the file realtimeftplog.txt after a minute or two

(Click on the Configuration menu within Cumulus and tick the 'FTP Log' menu option.)

David,

I checked the ftp site and you are correct, there is no realtime.txt file. I manually uploaded the file and the guage now shows data. But of course, the file is not updated with real data.

Here's a copy of the first part of the realtimeftplog.txt. It repeats itself from here on down.

21:31:15:425 030F2070 TriggerDataSent 1620
21:31:15:521 >|200 TYPE is now ASCII|

21:31:15:522 ! HighLevelAsync 0
21:31:15:523 030F2070 TriggerDataSent 1620
21:31:15:610 >|227 Entering Passive Mode (202,142,142,237,22,85)|

21:31:15:610 ! HighLevelAsync 0
21:31:15:611 TWSocket will connect to 202.142.142.237:5717
21:31:15:732 ! Data Session opened (Put)
21:31:15:734 030F2780 TriggerDataSent 1652
21:31:15:734 030F2070 TriggerDataSent 1620
21:31:15:810 >|553-Can't open that file: No such file or directory|

21:31:15:810 >|553 Rename/move failure: No such file or directory|

21:31:15:810 030F2780 TCustomWSocket.Shutdown 1 1652
21:31:15:811 ! Data Session closed
21:31:15:811 ! Next3PutAsync
21:31:18:436 030F2070 TriggerDataSent 1620
21:31:18:527 >|200 TYPE is now ASCII|

Bob

In your Website settings in Cumulus, can you change the Directory to /muster

You really should not have to specify the full domain name too. You may even get away with specifying nothing in the directory as your hosting company will probably place you in the correct directory when you login

David,

Your a GEM! Omitted the path as you suggested, and everything is fine. So simple. I would never have tried that.

I've noticed a few other websites with no data in realtime guages. Perhaps they have the same issue.

Thanks
Bob