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Error Saving Alarms
Posted: Mon 09 Dec 2024 1:55 pm
by The Dalek Hunter
When I try to save edited alarms I get this error on both my instances of CMX
Screenshot 2024-12-09 at 1.52.37 pm.png
Running the latest version of CMX4 on a Mac Mini M2
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 2:36 pm
by broadstairs
It's a bit difficult to see your changes just in case it matters but I've been making changes to mine on this release with no issues. Be good to see the full error detail from MXDiags.
Stuart
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 2:44 pm
by HansR
Not so important @Stuart, this is one for Mark. Once in a while this happens , he makes a change and problem solved.
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 3:12 pm
by mcrossley
I haven't seen any issues either.
Does it error if you just save the current settings without changing anything?
If not, what are you changing?
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 5:33 pm
by The Dalek Hunter
Just clicking save produces the error even if I make no alterations
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 6:32 pm
by mcrossley
Can you post the [Alarms] section of your Cumulus.ini
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 6:38 pm
by wurzelmac
I can see this error, too. Maybe it is a macOS specific issue, because as The Dalek Hunter I also am using a Mac mini M2.
(Sorry for hijacking your thread, @TheDalekHunter)
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 8:35 pm
by mcrossley
OK, and is the exception logged in the MX diags?
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 8:48 pm
by wurzelmac
Where shall I look at this exception?
In MXdiags there are two files at the moment, 20241209-182718.txt and ServiceConsoleLog.txt.
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 8:52 pm
by freddie
Attach 20241209-182718.txt to a reply to this topic.
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 8:59 pm
by wurzelmac
Sorry, here you are the file from my test-installation.
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 10:10 pm
by mcrossley
Your page is sending the old JSON format.
Have you copied over the /interface folder?
Another thought, you are using the MX dashboard Alarms page? Or is this an AI2 issue?
EDIT: Screen shot above shows AI2.
It would be REALLY helpful if you could state if you are using AI2 when you get problems like this, and if you are, check if the problem also exists on the MX dashboard. I primarily look after the MX dashboard.
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 10:15 pm
by mcrossley
I'm OoO now until probably Wednesday afternoon.
Re: Error Saving Alarms
Posted: Mon 09 Dec 2024 10:34 pm
by broadstairs
I just decided to check this on my Linux system and the standard dashboard alarms saving works fine but the alternate dashboard fails for me with this same error. So it seems at least for me it is only on the alternate dashboard where it fails!
Stuart
Re: Error Saving Alarms
Posted: Tue 10 Dec 2024 7:07 am
by The Dalek Hunter
Yes - I have just checked and with the default Dashboard it is fine - it only happens with AI2
Sorry - I hadn’t checked this before
