Changing my website hosting and CumulusMX does not update the data

[LowrenEA]

Yesterday, October 10th, I changed the hosting of my website https://meteogajanejos.com

I had a free one that was giving me problems. I bought Hostinger. I made a copy of all the files on the website and uploaded them to the new host. I updated the data in the CumulusMX configuration. The page works fine, but CumulusMX does not update the data. The data from the last time CumulusMX was updated on the previous hosting appears: 10/10/2024 09:50:16

I don't know what could be wrong
Any suggestions?

I attach a file with the configuration details of CumulusMX and current MXdiags.

Greetings

[PaulMy]

Hi,
Likely a remote path issue.

Code: Select all

024-10-11 18:41:01.637 FTP[92]: Error uploading /public_html/realtime.txt : Error while uploading the file to the server. See InnerException for more info.
2024-10-11 18:41:01.637 FTP[92]: Inner Exception: Code: 550 Message: /public_html/realtime.txttmp: No such file or directory
2024-10-11 18:41:02.032 FTP[92]: Error uploading /public_html/realtimegauges.txt : Error while uploading the file to the server. See InnerException for more info.
2024-10-11 18:41:02.032 FTP[92]: Inner Exception: Code: 550 Message: /public_html/realtimegauges.txttmp: No such file or directory
2024-10-11 18:42:02.409 FTP[93]: Error uploading /public_html/realtime.txt : Error while uploading the file to the server. See InnerException for more info.
2024-10-11 18:42:02.409 FTP[93]: Inner Exception: Code: 550 Message: /public_html/realtime.txttmp: No such file or directory
2024-10-11 18:42:02.827 FTP[93]: Error uploading /public_html/realtimegauges.txt : Error while uploading the file to the server. See InnerException for more info.
2024-10-11 18:42:02.827 FTP[93]: Inner Exception: Code: 550 Message: /public_html/realtimegauges.txttmp: No such file or directory
2024-10-11 18:43:01.675 FTP[94]: Error uploading /public_html/realtime.txt : Error while uploading the file to the server. See InnerException for more info.
2024-10-11 18:43:01.675 FTP[94]: Inner Exception: Code: 550 Message: /public_html/realtime.txttmp: No such file or directory
2024-10-11 18:43:02.091 FTP[94]: Error uploading /public_html/realtimegauges.txt : Error while uploading the file to the server. See InnerException for more info.
2024-10-11 18:43:02.091 FTP[94]: Inner Exception: Code: 550 Message: /public_html/realtimegauges.txttmp: No such file or directory

I have found that some hosting use somewhat different, and since you have tried both /public_html/ and public_html/ try a bit of trial and error:
just public_html or just /

Enjoy,
Paul

[water01]

Or perhaps it is an Apache server with /htdocs as the root.

[LowrenEA]

Leaving only / the errors in MXdiags have disappeared, but it still does not update data. I have deleted the cache but it is still on the date and time of the last time it was updated on the previous hosting

[water01]

You said in your first post " uploaded them to the new host", so if you used FileZilla or equivalent what does it say the root directory of you hosting site is?

[LowrenEA]

I have tried deleting the realtime.txt file on the server. MXdiags does not give FTP error, but CumulusMX is not uploading a new realtime.txt file

MXdiags:
2024-10-11 23:00:56.263 FTP[Int]: Error uploading /images/moon.png : Error while uploading the file to the server. See InnerException for more info.
2024-10-11 23:00:56.263 FTP[Int]: Inner Exception: Code: 550 Message: /images/moon.pngtmp: No such file or directory
2024-10-11 23:00:56.330 FTP[Int]: Process complete

[broadstairs]

As David has just suggested try logging into your hosting server with filezilla and see what the initial directory is which appears on login. This will give an idea of how you should configure CumulusMX for FTP. Basically is the realtime.txt file in this initial directory or in a sub-directory?

Stuart

[LowrenEA]

You said in your first post " uploaded them to the new host", so if you used FileZilla or equivalent what does it say the root directory of you hosting site is?

I uploaded them with the server's own cPanel. Attached is an image from FileZilla

[freddie]

Looks like you need to set the upload folder to:

Code: Select all

/domains/meteogajnejos.com/public_html/

[LowrenEA]

Many thanks to David and the others!!! I put the complete route that I saw in FileZilla and UPDATE!!!