PHP Uploads Suddenly Failing

The Dalek Hunter · Post by **The Dalek Hunter** » Wed 28 Aug 2024 1:10 pm

I have altered nothing and al of a sudden PHP uploads are failings with a 503 error

My hosting company is IONOS.

Is it me or them???

This has affected both my CMX stations on the Mac mini M2 and the one on a Raspberry Pi 5

WeeWX and WeatherCat are unaffected - these are using RSYNC

Accessing my websites via FileZilla is also unaffected

Screenshot 2024-08-28 at 2.08.35 PM.png

Post by **freddie** » Wed 28 Aug 2024 1:27 pm

Looks like it is them. I would raise a ticket and ask them to look into it.

The Dalek Hunter · Post by **The Dalek Hunter** » Wed 28 Aug 2024 1:57 pm

Live Chatting to them now .....

The Dalek Hunter · Post by **The Dalek Hunter** » Wed 28 Aug 2024 2:09 pm

They do not seem to understand what PHP uploads are!

Although it does seem strange SFTP and RSYNC are unaffected but PHP uploads are failing.

They keep saying FileZilla is working fine and they can't see a problem......

The Dalek Hunter · Post by **The Dalek Hunter** » Wed 28 Aug 2024 2:19 pm

I have been escalated ........

Post by **freddie** » Wed 28 Aug 2024 2:27 pm

You need to tell them that you are frequently calling a php page (upload.php) with an HTTP POST request. Nothing at all to do with SFTP or FileZilla. This is the Apache web server not servicing your request.

The Dalek Hunter · Post by **The Dalek Hunter** » Wed 28 Aug 2024 2:32 pm

Ok - live chat over - they will let me know what they find out by email IDC.........

So do I switch back to SFTP???

The Dalek Hunter · Post by **The Dalek Hunter** » Wed 28 Aug 2024 4:06 pm

They have not come back to me yet so I have switched back to SFTP and that is working fine.

Nottub · Post by **Nottub** » Wed 28 Aug 2024 4:14 pm

Ditto here. Failures from approximately 13:07.

Also with IONOS.

Martyn

The Dalek Hunter · Post by **The Dalek Hunter** » Wed 28 Aug 2024 4:23 pm

Its nice to know it is them - changed all my sites back to SFTP uploads for the moment!

Needed to figures out all the paths again but it is working

broadstairs · Post by **broadstairs** » Wed 28 Aug 2024 4:39 pm

If it is all IONOS I wonder if they have found some way to prevent PHP uploads? If so they are a pita!

Stuart

HansR · Post by **HansR** » Wed 28 Aug 2024 4:48 pm

broadstairs wrote: ↑Wed 28 Aug 2024 4:39 pm If so they are a pita!

Translation for those non-native English speakers?

Nottub · Post by **Nottub** » Wed 28 Aug 2024 5:04 pm

Here's the very first error at 13:07:31. Everything working fine up to that point.

Code: Select all

2024-08-28 13:07:31.491 Realtime[245]: Start cycle
2024-08-28 13:07:31.492 Realtime[245]: Real time upload files starting
2024-08-28 13:07:31.493 RealtimePHP[245]: Uploading to realtime.txt
2024-08-28 13:07:31.493 RealtimePHP[245]: Sending via GET
2024-08-28 13:07:31.632 RealtimePHP[245]: Upload to realtime.txt: Response text follows:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>503 Service Unavailable</title>
</head><body>
<h1>Service Unavailable</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>
</body></html>

2024-08-28 13:07:31.632 RealtimePHP[245]: Sending via GET
2024-08-28 13:07:31.670 RealtimePHP[245]: Upload to realtime.txt: Response text follows:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>503 Service Unavailable</title>
</head><body>
<h1>Service Unavailable</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>
</body></html>

2024-08-28 13:07:31.670 RealtimePHP[245]: HTTP Error uploading to realtime.txt: Response code = 503: ServiceUnavailable
2024-08-28 13:07:31.671 RealtimePHP[245]: Extra Files starting

HansR · Post by **HansR** » Wed 28 Aug 2024 5:15 pm

HansR wrote: ↑Wed 28 Aug 2024 4:48 pm Translation for those non-native English speakers?

Never mind, found it.

broadstairs · Post by **broadstairs** » Wed 28 Aug 2024 5:16 pm

HansR wrote: ↑Wed 28 Aug 2024 5:15 pm
HansR wrote: ↑Wed 28 Aug 2024 4:48 pm Translation for those non-native English speakers?
Never mind, found it.

Cumulus Support

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