Page 1 of 2

Cumulus Needs to be Restarted After Internet Dropouts

Posted: Mon 20 May 2024 10:42 pm
by hemmits
MY ISP has been doing a lot of work in my area lately with my internet going offline for a few minutes to a few hours at times. When the internet would drop out with version 3, Cumulus uploads would resume without issue. However, this is not the case with version 4. Each time I have a network outage, I have to manually restart Cumulus to resume uploads. Not sure if anyone else is noticing this or is this something isolated to my setup?

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Tue 21 May 2024 5:53 am
by CarlosLSev
The same thing happens to me with v3 3283a v4, I haven't tried it yet

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Tue 21 May 2024 6:55 am
by ConligWX
hemmits wrote: Mon 20 May 2024 10:42 pm MY ISP has been doing a lot of work in my area lately with my internet going offline for a few minutes to a few hours at times. When the internet would drop out with version 3, Cumulus uploads would resume without issue. However, this is not the case with version 4. Each time I have a network outage, I have to manually restart Cumulus to resume uploads. Not sure if anyone else is noticing this or is this something isolated to my setup?
perhaps enabling debug and data logging, then run until you have an outage or two. once the internet comes back then save the log file and post it here.

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Tue 21 May 2024 2:29 pm
by hemmits
ConligWX wrote: Tue 21 May 2024 6:55 am
hemmits wrote: Mon 20 May 2024 10:42 pm MY ISP has been doing a lot of work in my area lately with my internet going offline for a few minutes to a few hours at times. When the internet would drop out with version 3, Cumulus uploads would resume without issue. However, this is not the case with version 4. Each time I have a network outage, I have to manually restart Cumulus to resume uploads. Not sure if anyone else is noticing this or is this something isolated to my setup?
perhaps enabling debug and data logging, then run until you have an outage or two. once the internet comes back then save the log file and post it here.
I forgot that I had already had logging enabled. What I see are several of these messages:

"2024-05-20 13:54:37.823 RealtimeReconnect: Realtime ftp attempting to reinitialise the connection"
"2024-05-20 13:54:37.823 RealtimeFTPLogin: Attempting realtime FTP connect to host..."

Then the messages stop and Cumulus becomes hung until I close and restart.

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Tue 21 May 2024 2:47 pm
by broadstairs
I notice you have a VP2, it might be helpful to know how you are connecting to the Davis? Also if you already have logging active then a full extract from the log covering the period from say 15 minutes before the failure in order to see fully what leads up to it.

Stuart

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Tue 21 May 2024 3:26 pm
by water01
Or the whole log since you have one, which is what we might need to make sense of the problem!!

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Tue 21 May 2024 3:36 pm
by Dador
I see there are more of us. So the problem is broader. For me, this also applies mainly to Davis VP2, but it happened once at the Ecowitt station.

viewtopic.php?p=181871#p181871

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Wed 22 May 2024 3:51 pm
by hemmits
Here is a snippet of the log from just before the dropout occurred (dropout was at 13:49) to the time I manually shutdown Cumulus as it was hung.

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Wed 22 May 2024 4:27 pm
by water01
This has been found, fix in next build see here viewtopic.php?p=181896#p181896

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Thu 23 May 2024 2:40 am
by hemmits
water01 wrote: Wed 22 May 2024 4:27 pm This has been found, fix in next build see here viewtopic.php?p=181896#p181896
Very good, thanks!

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Sat 28 Dec 2024 5:08 pm
by hemmits
This issue has returned with 4.3.2 (build 4067).

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Sun 29 Dec 2024 11:49 am
by mcrossley
Let's have a look at the log file.

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Mon 30 Dec 2024 3:22 pm
by hemmits
mcrossley wrote: Sun 29 Dec 2024 11:49 am Let's have a look at the log file.
Attached is a snippet of the log when Cumulus was failing to upload the data after an internet drop out. It basically kept repeating this over and over.

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Mon 30 Dec 2024 3:34 pm
by freddie
hemmits wrote: Mon 30 Dec 2024 3:22 pm
mcrossley wrote: Sun 29 Dec 2024 11:49 am Let's have a look at the log file.
Attached is a snippet of the log
See this post.

Re: Cumulus Needs to be Restarted After Internet Dropouts

Posted: Mon 30 Dec 2024 4:37 pm
by grwkak
I have also been seeing something similar and a restart of Cumulus does the trick.

Attached is the log I collected. Note its the standard log as I have not been too worried about this - but may help.

Guy