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Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 11:30 am
by steve
daj wrote:(almost off topic Mr Steve, was tempted to split

I can see a tenuous link)
Tenuous? It's completely relevant to the mysterious case of the missing ftplog.txt file!
I'm not having a good day, but things can only get better.
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 11:32 am
by pol
David i didn't mean to offend you or be rude about the web update!
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 11:34 am
by daj
none taken
Wrong file attached -- ftplog.txt please !

Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 11:36 am
by steve
The crash is just the "usual" one that happens sometimes when you close Cumulus -
http://wiki.sandaysoft.com/index.php?ti ... se_Cumulus
I did think that perhaps the cause of this crash might be something to do with ftp, and the fact that your ftp is perhaps 'stuck' might be confirming this.
Your ftplog.txt file will be hidden away in 'virtual store':
http://wiki.sandaysoft.com/index.php?ti ... a_files.21
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 11:37 am
by pol
there is no ftplog.txt file in my cumulus folder!
the bug report is all i got!
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 11:40 am
by daj
see the reply above your last one in this thread
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 11:56 am
by pol
I found it!
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 12:03 pm
by daj
There does seem to be an authentication problem
Code: Select all
13:15:36:184 >|331 User treisvagies@metar.gr OK. Password required|
13:15:36:184 ! HighLevelAsync 0
13:15:36:184 02848EE0 TriggerDataSent 816
13:15:39:459 >|530 Login authentication failed|
You can see it accepting your username, but then it does not accept the password. You are sure it has not changed, or your provider has not locked the account for some reason?
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 12:08 pm
by pol
I just typed the password again,pressed the web update in the file
and i have this message in the ftp window
FTP Error: FTP component already connected
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 12:10 pm
by daj
try it again -- close down Cumulus and restart it.
FTP already connected usually means that Cumulus is doing an automatic FTP update AND you are trying a manual one.
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 12:19 pm
by pol
David i just restart it waited a few minutes and have the same error 530
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 12:52 pm
by steve
Stop Cumulus. Start it again. Turn on ftp logging straight away. When the problem occurs, attach the ftplog.txt file here.
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 1:28 pm
by pol
Well seems that the server admin had typed an incorrect password for my account!
sorry for the disruption and thank you very very very much for your help!
Since i made a mistake with the installation will i have to un install and install again cumulus?
Re: FTP Connect Error, Error code = 530
Posted: Tue 12 Jan 2010 1:50 pm
by daj
pol wrote:Since i made a mistake with the installation will i have to un install and install again cumulus?
No, just change your password in the Internet Configuration within Cumulus