The symptoms are no communication with the GW1000 and the red light underneath the array shows a solid glow. The failed component is a 'Super Capacitor' and is easily identifiable and quite easy to replace. I had to source the capacitor from China via Ebay. I was unable to get the correct value in a size that would fit in the case. I found a 2.5F (instead of the original 2F) of the same dimension and this is working fine.
A £5 repair (I bought x2) instead of an £86 replacement. Result!!