Cumulus Support

Running MX 3.26.0 on a Windows 11 machine. Haven't had any issues for quite some time. I opened the Dashboard site to check on rainfall and none of the measures are working. Checked services and still showed CumulusMX as "starting." It's been a few days since I restarted my computer. Forced a restart, same result. Tried to manually end process and restart the service and I get "Error 1053: The service did not respond to the start or control request in a timely fashion." I've attempted multiple times to restart the service with the same result. Any ideas?

Check the newest logfiles that are located in MXdiags folder under CumulusMX. If you find nothing obvious please attach the logs so we can take a look.

Sometimes it's the simple suggestions....

I pulled up the log file to take a look with the anticipation I'd be posting it here. What I found was hundreds of lines indicating that the program was unable to connect to the weather station. Apparently this has been going on for a month but I hadn't had any significant weather to cause me to look at the dashboard. Apparently at some point my Meteobridge attempted an update and got stuck. A couple soft resets and about 15 minutes time and we're back up and running. Thank you, SamiS!

Glad to hear you got it resolved.

@mcrossley Is this known or expected behaviour to get stuck like this when running as service and station not responding properly?

I'd need to see the log file to try and understand what was going wrong.

It could be MX was stuck waiting for the station to start, in which case the internal web site will not be fully initialised.