Welcome to the Cumulus Support forum.

Latest Cumulus MX release 3.28.5 (build 3282) - 23 February 2024

Legacy Cumulus 1 release v1.9.4 (build 1099) - 28 November 2014 (a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)

Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki

Hostpresto server migration

Talk about anything that doesn't fit elsewhere - PLEASE don't put Cumulus queries in here!
Mapantz
Posts: 1770
Joined: Sat 17 Dec 2011 11:55 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 11 x64
Location: Dorset - UK
Contact:

Hostpresto server migration

Post by Mapantz »

Did anyone get the email regarding the server migration?

It said "Your account will be offline for a few minutes"

Mine has been gone an hour, and I am now getting redirected to another address and none of my credentials work.
Image
AndyKF650
Posts: 683
Joined: Thu 20 Aug 2020 8:35 am
Weather Station: Davis VP2 Plus
Operating System: RPiv4 64bit Linux 12 Bookworm
Location: Jersey Channel Islands
Contact:

Re: Hostpresto server migration

Post by AndyKF650 »

My site just stopped working at 5:30 this morning and I sent them a ticket at 7:15 still waiting for a reply.
No advance warning of potential problems. Seems like users/customers are just a nuisance.
RayProudfoot
Posts: 3368
Joined: Wed 06 May 2009 6:29 pm
Weather Station: Davis VP2 with Daytime FARS
Operating System: Windows XP SP3
Location: Cheadle Hulme, Cheshire, England
Contact:

Re: Hostpresto server migration

Post by RayProudfoot »

They host my website. I’ve had no email and my site is running as normal.
Cheers,
Ray, Cheshire.

Image
AndyKF650
Posts: 683
Joined: Thu 20 Aug 2020 8:35 am
Weather Station: Davis VP2 Plus
Operating System: RPiv4 64bit Linux 12 Bookworm
Location: Jersey Channel Islands
Contact:

Re: Hostpresto server migration

Post by AndyKF650 »

I am getting the following error on MXDiags log

Inner Exception...
Exception Type: System.ObjectDisposedException
Message: Cannot access a disposed object.
Object name: 'MobileAuthenticatedStream'.

The site is just about creaking on but is very slow.
User avatar
HansR
Posts: 5773
Joined: Sat 20 Oct 2012 6:53 am
Weather Station: GW1100 (WS80/WH40)
Operating System: Raspberry OS/Bullseye
Location: Wagenborgen (NL)
Contact:

Re: Hostpresto server migration

Post by HansR »

AndyKF650 wrote: Wed 12 Jul 2023 6:34 am My site just stopped working at 5:30 this morning and I sent them a ticket at 7:15 still waiting for a reply.
No advance warning of potential problems. Seems like users/customers are just a nuisance.
From where I stand your site seems running normal.
Hans

https://meteo-wagenborgen.nl
CMX build 3278 ● Ecowitt GW1100/WS80/WH40 ● RPi 3B+ ● Raspberry OS 6.1.21 ● Mono 6.12.0.200
https://meteo-wagenborgen.nl/CMX4/NET8/ (beta)
CMX build 4003+ ● RPi 4B ● RPi OS 6.1.0-rpi7-rpi-v8 aarch64 ● dotnet 8.0.1
AndyKF650
Posts: 683
Joined: Thu 20 Aug 2020 8:35 am
Weather Station: Davis VP2 Plus
Operating System: RPiv4 64bit Linux 12 Bookworm
Location: Jersey Channel Islands
Contact:

Re: Hostpresto server migration

Post by AndyKF650 »

Hi Hans

I think they have rebooted the site just before your message.

You are correct it does look OK now.
Mapantz
Posts: 1770
Joined: Sat 17 Dec 2011 11:55 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 11 x64
Location: Dorset - UK
Contact:

Re: Hostpresto server migration

Post by Mapantz »

My site was down for 8 hours.
Ridiculous when they said it would be a few minutes.
Image
AndyKF650
Posts: 683
Joined: Thu 20 Aug 2020 8:35 am
Weather Station: Davis VP2 Plus
Operating System: RPiv4 64bit Linux 12 Bookworm
Location: Jersey Channel Islands
Contact:

Re: Hostpresto server migration

Post by AndyKF650 »

Good to see they are on top of customer support, no information prior to any major changes, just pick up the fallout after the event :groan:

Here is the message I received from them probably identifying an issue


Hi Andrew,
Thank you for contacting support.
A recent cPanel software update caused some server processes to consume more server resources than normal. This was causing slower performance than usual. Our engineers have resolved this and everything should now be ok.
Our apologies for any inconvenience in the meanwhile.
Mapantz
Posts: 1770
Joined: Sat 17 Dec 2011 11:55 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 11 x64
Location: Dorset - UK
Contact:

Re: Hostpresto server migration

Post by Mapantz »

All I can say is, thank goodness for historical catch-up on CMX. I actually closed CMX when my site went down, so that I could do the historical catch-up when it came back. I didn't expect it to be 8 hours though! Quite a marked difference from the "Few minutes" that was sent in the email last week.

I have noticed that my site is running faster, which is nice.
Image
RayProudfoot
Posts: 3368
Joined: Wed 06 May 2009 6:29 pm
Weather Station: Davis VP2 with Daytime FARS
Operating System: Windows XP SP3
Location: Cheadle Hulme, Cheshire, England
Contact:

Re: Hostpresto server migration

Post by RayProudfoot »

Only seems to have affected southerners. Time to move north! :D
Cheers,
Ray, Cheshire.

Image
Mapantz
Posts: 1770
Joined: Sat 17 Dec 2011 11:55 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 11 x64
Location: Dorset - UK
Contact:

Re: Hostpresto server migration

Post by Mapantz »

RayProudfoot wrote: Wed 12 Jul 2023 10:47 am Only seems to have affected southerners. Time to move north! :D
You're probably hosted on a lower tier.

This was for Giga hosting.
Image
RayProudfoot
Posts: 3368
Joined: Wed 06 May 2009 6:29 pm
Weather Station: Davis VP2 with Daytime FARS
Operating System: Windows XP SP3
Location: Cheadle Hulme, Cheshire, England
Contact:

Re: Hostpresto server migration

Post by RayProudfoot »

Mapantz wrote: Wed 12 Jul 2023 10:50 am You're probably hosted on a lower tier.

This was for Giga hosting.
What’s Giga? Uploads every 5 seconds?
Cheers,
Ray, Cheshire.

Image
Mapantz
Posts: 1770
Joined: Sat 17 Dec 2011 11:55 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 11 x64
Location: Dorset - UK
Contact:

Re: Hostpresto server migration

Post by Mapantz »

RayProudfoot wrote: Wed 12 Jul 2023 11:21 am What’s Giga? Uploads every 5 seconds?
More RAM
2 x CPU
Unlimited disk space
Image
RayProudfoot
Posts: 3368
Joined: Wed 06 May 2009 6:29 pm
Weather Station: Davis VP2 with Daytime FARS
Operating System: Windows XP SP3
Location: Cheadle Hulme, Cheshire, England
Contact:

Re: Hostpresto server migration

Post by RayProudfoot »

Roger that Mapantz.
Cheers,
Ray, Cheshire.

Image
Mapantz
Posts: 1770
Joined: Sat 17 Dec 2011 11:55 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 11 x64
Location: Dorset - UK
Contact:

Re: Hostpresto server migration

Post by Mapantz »

I've just copied this over from another thread:
Mapantz wrote: Thu 15 Jun 2023 11:25 am

Code: Select all

2023-06-15 09:13:09.160 PHP[177]: Error uploading to realtime.txt - Exception Type: System.Net.Http.HttpRequestException
Message: An error occurred while sending the request.

Code: Select all

2023-06-15 12:09:21.858 PHP[100]: Error uploading to realtime.xml
2023-06-15 12:09:21.858 PHP[100]: Error uploading to realtime.xml - Exception Type: System.Threading.Tasks.TaskCanceledException
Message: A task was canceled.
Those errors in the diag files were never a problem, and they were to be expected when using the PHP upload process. I only got 2 or 3 of them per hour, which is perfectly normal, and caused no issues.

Since the server migration on my hosting, I haven't had a single error message since I restarted CMX at 8am. :clap:
Image
Post Reply