Cumulus Support

Hi I have had my cmx installed and set up a web page with some help. A couple of days ago my hard drive crashed and computer was old so decided to get a new one. my question is what is the best way to get back up and running again. I Have a recent full back up of my working cmx folder but not sure if I download a new install and copy the back up into the new install or copy my backup over to windows C which I have tried without success
any help would be appreciated. Mike

Simply copying the entire backup folder to the C:/ should work. You will either have to setup the service again or using a DOS Command window opened with Admin rights start CumulusMX.

If you are still having problems please post the latest MXDiags .txt file showing the startup.

Hi David
I copied the backup folder into C: folder and ran cmx it picked up the data from my WLL except the last three days in December that was when it crashed. I ran the create missing tool but it is saying it already exists so I have attached a log file from the create missing and also a zip file of mydiags as the other problem I have is the web page is not updating. I have turned on FTP logging but not sure where to go from here if you could have a quick look I would appreciate it
Cheers Mike

Hi David I have progressed with my problem and am now up and running again with my website updating I am just left with a problem now with my annual data but I am sure will be able to fix in time
Thanks for responding to my post and hope all is well with you
cheers Mike