Cumulus Support

I have started using the beta version 1.8.9 from the 30th December 2009.

I tried to access the weather diary on 1st January 2010 and the attached bug report came up.
I also get bug reports if i try to open this month and this year also.

Also i am getting regular error messages saying "lost sensor contact!!!", but i have got new batteries in both the console and outside sensors?

I am using a Watson W-8681

Neil1970 wrote:I tried to access the weather diary on 1st January 2010 and the attached bug report came up.
I also get bug reports if i try to open this month and this year also.

I suspect you have a corrupted diary, as 'this month' and 'this year' also try to access it. If you attach it here (zipped up) I'll have a look. It's the log.xml file in the data folder. You can send me it in a private message if you'd rather it not be made public.

steve wrote:

Neil1970 wrote:I tried to access the weather diary on 1st January 2010 and the attached bug report came up.
I also get bug reports if i try to open this month and this year also.

I suspect you have a corrupted diary, as 'this month' and 'this year' also try to access it. If you attach it here (zipped up) I'll have a look. It's the log.xml file in the data folder. You can send me it in a private message if you'd rather it not be made public.

Hi Steve

I have no log.xml file in the data folder? I have not got cumulus installed in the program files as suggested being as i'm using windows vista...

Neil1970 wrote:I have no log.xml file in the data folder? I have not got cumulus installed in the program files as suggested being as i'm using windows vista...

That's odd, it should create the 'blank' log.xml file the first time you run it. Have you ever used the weather diary before? You presumably have other files i n the data folder, such as an up-to-date jan10log.txt?

steve wrote:

Neil1970 wrote: That's odd, it should create the 'blank' log.xml file the first time you run it. Have you ever used the weather diary before? You presumably have other files i n the data folder, such as an up-to-date jan10log.txt?

I have used weather diary and this month/year with no problems before.

I have dec09log.txt in the data folder for the last 2 days of 2009 i used it, but there is NO log for jan10??

I just spotted that you've installed Cumulus under C:\ProgramData which is a bit unusual; I don't think you're supposed to install software in there. I think you probably have a permissions problem or similar and Cumulus is unable to create files in there; I can't explain how it managed to create dec09log.txt, though, or even how it's working at all!