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Error sending updates to WU and WOW

Posted: Fri 08 Apr 2022 6:38 pm
by shbs
I have been using Cumulus MX with my Davis Vantage Pro 2 for a couple of years and it has been absolutely faultless until the last week or so.
I'm running v.13.15.3 build 3173 on a Windows 10 computer with an IP logger.

Every time it tries to send data to Weather Underground or The Met Office WOW site I get the following errors in the log:

2022-04-08 19:14:00.242 Wunderground: ERROR - An error occurred while sending the request.
2022-04-08 19:14:00.301 WOW Response: ERROR - Response code = 429, body = The custom error module does not recognize this error.

I also had Weatherlink sending data to WU and WOW and this stopped working at the same time. However, when I turned off the computer, Weatherlink started updating WU and WOW. This made me think it was a computer problem rather than a Cumulus problem.

I tried to go back to an older version of Cumulus but get the same errors. I deleted the ini file and went through the setup again and now Weatherlink updates WU and WOW OK so it does seem to be a problem with Cumulus after all.

Any suggestions will be most appreciated.
Stuart

Re: Error sending updates to WU and WOW

Posted: Fri 08 Apr 2022 6:52 pm
by freddie
Response code 429 is definitely not a problem with your computer - it is the error code used when you submit data too often to WOW.You can get away with sending every 5 minutes, but it's safer to use a 10 minute interval.

I can't comment on your issues with Wunderground, but you don't say what errors you were getting with that service.

Re: Error sending updates to WU and WOW

Posted: Sun 10 Apr 2022 6:50 am
by shbs
Thanks Freddie, that should be one error solved. I'll give it a try.

With Wunderground I just get the following:
2022-04-08 19:14:00.242 Wunderground: ERROR - An error occurred while sending the request.