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Mx Diag error

Posted: Tue 01 Mar 2022 9:56 pm
by Box
Hello

I seem to be generating huge MX Diag files filled with the following error

2022-03-01 20:40:00.081 BackupData: Error while attempting to read/delete folder: backup\daily\20211230000000, error message: Access to the path 'backup\daily\20211230000000' is denied.

This error message is repeated umpteen times a second and every ten minutes a new 760 Mb Mxdiag txt file is generated

Strange thing is the folder "backup\daily\20211230000000" is there but its empty, is that the problem? Is the program trying to access/delete non-existent files?

Not sure what the daily files are for but everything else seems to be operating normally

Should I worry? What can I do to stop it?

Re: Mx Diag error

Posted: Tue 01 Mar 2022 10:21 pm
by freddie
That location is where your data files would've been backed up on 30/12/2021. Something on your computer has that location locked so Cumulus couldn't access it to save the data files to it. The error messages have probably been happening since 30th December. Here's what I would do: stop Cumulus and try to delete the locked folder. If you can't then reboot and (after checking Cumulus isn't running) try to delete the folder again. If you still can't delete then something still has it locked - and I would Google what to do about deleting it.

Re: Mx Diag error

Posted: Tue 01 Mar 2022 11:04 pm
by Mapantz
Where is your Cumulus MX folder located to?

Re: Mx Diag error

Posted: Wed 02 Mar 2022 1:45 pm
by Box
Thanks for the quick reply, not sure what has locked that folder, nothing else seems to be running

Mapantz wrote: Tue 01 Mar 2022 11:04 pm Where is your Cumulus MX folder located to?
c:\Cumulus\CumulusMx

Re: Mx Diag error

Posted: Wed 02 Mar 2022 3:54 pm
by Box
freddie wrote: Tue 01 Mar 2022 10:21 pm That location is where your data files would've been backed up on 30/12/2021. Something on your computer has that location locked so Cumulus couldn't access it to save the data files to it. The error messages have probably been happening since 30th December. Here's what I would do: stop Cumulus and try to delete the locked folder. If you can't then reboot and (after checking Cumulus isn't running) try to delete the folder again. If you still can't delete then something still has it locked - and I would Google what to do about deleting it.
I used process explorer and lockhunter but couldnt find out what had locked it

So I stopped CMX, deleted the folder and restarted CMX

CMX hung at the working directory stage and went no further

Then i rebooted, CMX started as normal and then hung again

I was using 3160

So I installed CMX (3169) to c:\cumulusmx and copied the data folder and cumulus.ini from my previous install

Restarted all is well

Thanks to both of you for the help

Re: Mx Diag error

Posted: Fri 04 Mar 2022 12:52 pm
by Gregorean
Hello I have the same problem, the CumulusMX/backup folder contains 10 files with backups and 1 daily backup of the last 2 days.
I am using an RPI4B with a 128gb ssd stick.

Code: Select all

 2022-03-04 13:26:51.786 BackupData: Error while attempting to read/delete folder: backup/20220303170720, error message: Could not find a part of the path '/home/pi/CumulusMX/backup/20220303170720  
backup.JPG

Re: Mx Diag error

Posted: Mon 07 Mar 2022 6:20 pm
by mcrossley
It looks like the program you are using to view the folder cannot open it either?

Re: Mx Diag error

Posted: Tue 14 Mar 2023 12:08 pm
by hazyarc
Did you ever figure out a root cause for this? I'm experiencing the same exact thing.