Cumulus Support

I've a fairly new reinstalled version of Cumulus (3.12.0 b3141). The various files are being uploaded up with the exception of realtime.txt. This seems to be fine as soon as the system reboots but then stops uploading shortly after. Any thoughts?

Hi,
and you have filled in Internet settings => Interval Configuration => Realtime Interval Settings?

Enjoy,
Paul

Doncaster wrote: ↑Sun 08 Aug 2021 11:59 pm I've a fairly new reinstalled version of Cumulus (3.12.0 b3141). The various files are being uploaded up with the exception of realtime.txt. This seems to be fine as soon as the system reboots but then stops uploading shortly after. Any thoughts?

There is an issue with the latest Cumulus MX build 3141 where it doesn't process realtime.txt and realtimegauges.txt.
The fix is here viewtopic.php?f=40&t=17887&p=155701#p155701
Download and put into your Cumulus folder.
Had the same issue but the fix worked.

pgreenaway wrote: ↑Mon 09 Aug 2021 7:49 am

Doncaster wrote: ↑Sun 08 Aug 2021 11:59 pm I've a fairly new reinstalled version of Cumulus (3.12.0 b3141). The various files are being uploaded up with the exception of realtime.txt. This seems to be fine as soon as the system reboots but then stops uploading shortly after. Any thoughts?

There is an issue with the latest Cumulus MX build 3141 where it doesn't process realtime.txt and realtimegauges.txt.
The fix is here viewtopic.php?f=40&t=17887&p=155701#p155701
Download and put into your Cumulus folder.
Had the same issue but the fix worked.

Many thanks. I'd seen that fix but not bothered as I'd not twigged the two were related. I applied the fix about half an hour ago and the file seems to be getting uploaded - the only thing is that on Gauges on the website, the status text box shows 'Not available' even though it is doing.

Many thanks. I'd seen that fix but not bothered as I'd not twigged the two were related. I applied the fix about half an hour ago and the file seems to be getting uploaded - the only thing is that on Gauges on the website, the status text box shows 'Not available' even though it is doing.

Try flushing your browser's cache - that the usual suspect for this sort of issue. Catches me out every now and then also.

I spoke too soon. After applying the fix just before my last message, it stopped uploading the file again at 1317.

Doncaster wrote: ↑Sun 08 Aug 2021 11:59 pm This seems to be fine as soon as the system reboots but then stops uploading shortly after. Any thoughts?

Could be something dropping the ball between you & your host.

I've seen in the past situations where the hosting server says I've exceeded the Max number of simultaneous connections & then refused any after that point.

Rebooting probably lets those connections close.

Phil23 wrote: ↑Tue 10 Aug 2021 10:47 am

Doncaster wrote: ↑Sun 08 Aug 2021 11:59 pm This seems to be fine as soon as the system reboots but then stops uploading shortly after. Any thoughts?

Could be something dropping the ball between you & your host.

I've seen in the past situations where the hosting server says I've exceeded the Max number of simultaneous connections & then refused any after that point.

Rebooting probably lets those connections close.

Been pondering about this but then thought the other files are uploading - it's just realtime.txt that isn't.

2021-08-16 00:15:11.016 SFTP[Int]: Uploading daily graph data files
2021-08-16 00:15:11.019 SFTP[Int]: Done uploading daily graph data files
2021-08-16 00:15:45.688 Realtime[21]: Warning, a previous cycle is still trying to connect to FTP server, skip count = 2
2021-08-16 00:15:45.688 Realtime[21]: Realtime has been in progress for more than 3 minutes, attempting to reconnect.
2021-08-16 00:15:45.688 RealtimeReconnect: Realtime ftp attempting disconnect
2021-08-16 00:15:45.722 RealtimeReconnect: Realtime ftp disconnected
2021-08-16 00:15:45.723 RealtimeReconnect: Realtime ftp attempting to reconnect
2021-08-16 00:15:46.843 RealtimeReconnect: Reconnected with server (we think)
2021-08-16 00:15:46.843 RealtimeReconnect: Realtime ftp testing the connection
2021-08-16 00:15:46.843 RealtimeReconnect: Realtime ftp connection test found Present Working Directory OK
2021-08-16 00:15:46.843 RealtimeReconnect: Realtime FTP now connected to server (tested)
2021-08-16 00:15:46.843 RealtimeReconnect: Realtime FTP operations will be restarted
2021-08-16 00:17:45.689 Realtime[22]: Warning, a previous cycle is still trying to connect to FTP server, skip count = 1
2021-08-16 00:17:45.690 Realtime[22]: No FTP attempted this cycle

Doncaster wrote: ↑Sun 15 Aug 2021 11:20 pm 2021-08-16 00:17:45.689 Realtime[22]: Warning, a previous cycle is still trying to connect to FTP server, skip count = 1
2021-08-16 00:17:45.690 Realtime[22]: No FTP attempted this cycle

I have a similar issue just now, a restart of cumulusmx solves it.
The cause seems an internet failure from which CMX does not recover properly.
My old post is here, apparently that solution does not work!

Sorry, the reconnect code isn't clearing the "in progress" flag along with the others
Other than that it looks like it is working great!

mcrossley wrote: ↑Mon 16 Aug 2021 11:20 am Sorry, the reconnect code isn't clearing the "in progress" flag along with the others
Other than that it looks like it is working great!

Is there anything I can do or do I have to wait for a kind chap to consider it in a future update?

It's fixed in the next build.

Brilliant - thanks

mcrossley wrote: ↑Wed 18 Aug 2021 2:02 pm It's fixed in the next build.

Many thanks Mark. I installed this last night.

I've not had time to fully investigate yet, but it stopped working again after about an hour and then about ten mins after this morning's auto reboot.