Cumulus Support

Hello

Minor issue

I am running MX B3133 and it is connected to my GW1000

MX says it is running normally - and as far as I can see it is (auto dicovery set and its the correct MAC adress) , but I keep geting the warning "failed to discover any GW1000 devices"

Is Cumulus still looking?

I am sure I read somewhere about an issue like this being fixed in a previous build, maybe I need to flush a cache somewhere?

Thanks for the software, its been very easy to set up and use

If it has the MAC address and it is connecting OK, then not too much to worry about.

Did you enter the IP address manually?

Auto-discovery usually fails because the router or a local firewall is blocking the required traffic.

If you still have issues then switch on debug logging (Program Options), restart Cumulus and then attach the latest MXdiags file here and I'll take a look. (don't forget to switch off debug logging afterwards)

mcrossley wrote: ↑Fri 30 Jul 2021 3:46 pm If it has the MAC address and it is connecting OK, then not too much to worry about.

Did you enter the IP address manually?

Auto-discovery usually fails because the router or a local firewall is blocking the required traffic.

If you still have issues then switch on debug logging (Program Options), restart Cumulus and then attach the latest MXdiags file here and I'll take a look. (don't forget to switch off debug logging afterwards)

That's what I thought
No, I didn't enter the Mac manually
No issues as far as data logging etc is concerned so I will leave well alone!

Thanks for the reply