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Unhandled Exception b3093

Posted: Sat 29 Aug 2020 4:48 pm
by grwkak
!!! Unhandled Exception !!!
Access denied for user 'wilsonsw_grwkak'@'XXXXXXXX' (using password: YES)

Rolled back to previous version. I masked the IP address above.

Not sure whats happening here?

Guy

Re: Unhandled Exception b3093

Posted: Sat 29 Aug 2020 4:59 pm
by ConligWX
grwkak wrote: Sat 29 Aug 2020 4:48 pm !!! Unhandled Exception !!!
Access denied for user 'wilsonsw_grwkak'@'XXXXXXXX' (using password: YES)

Rolled back to previous version. I masked the IP address above.

Not sure whats happening here?

Guy
Please zip up your mxdiags folder and post here. not much to go on with your statement.

Re: Unhandled Exception b3093

Posted: Sat 29 Aug 2020 7:40 pm
by grwkak
Sorry - that was a direct extract from the MXDiags file. Full folder zipped is attached.

Guy

Re: Unhandled Exception b3093

Posted: Sat 29 Aug 2020 9:16 pm
by ConligWX
firstly it is advised to upgrade to 3.8.3 build 3093 due to issues with 3.8.2 and Davis stations.

viewtopic.php?f=40&t=18434

the error:

Code: Select all

020-08-29 12:50:01.325 Error encountered during Monthly MySQL operation.
2020-08-29 12:50:01.325 Access denied for user 'wilsonsw_grwkak'@'x.x.x.x' (using password: YES)
suggest the mysql operation to that ip address is being blocked. either username and/or password is incorrect, or that the username/pwd does not have access to the database using those credentals. (ie username@ipaddress)

you also have an issue with this file and it being missing.

Code: Select all

2020-08-29 15:35:55.583 Realtime[87]: Extra realtime web file[1] not found - C:\CumulusMX\cumulus.xml
2020-08-29 15:35:56.739 Realtime[87]: Warning, extra web file[1] not found! - C:\CumulusMX\cumulus.xml
2020-08-29 15:37:55.594 Realtime[88]: Extra realtime web file[1] not found - C:\CumulusMX\cumulus.xml
2020-08-29 15:37:56.813 Realtime[88]: Warning, extra web file[1] not found! - C:\CumulusMX\cumulus.xml

Re: Unhandled Exception b3093

Posted: Sun 30 Aug 2020 12:25 am
by grwkak
Thanks - I updated, saw the error then rolled back a version.

Looking at the logs more closely shows that this may have been going on for a while - for some reason it showed up in the Cumulus window when I launched b3093. Installing b3093 again it does not show this error in the window - but it is in the logs.

Checking with my web site provider.

Guy

Re: Unhandled Exception b3093

Posted: Sun 30 Aug 2020 10:37 am
by mcrossley
Thanks for reporting this, though the issue is with your access the unhandled exception should not happen. I have found the issue in the "catch up" code, and will fix it for the next release.