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Dashboard stopped displaying data

Posted: Wed 26 Oct 2016 6:21 pm
by Will-NZ
My Cumulus MX dashboard has suddenly stopped displaying data, all gauges on zero and messages 'last cumulus update' and 'last station update' are showing dashes. However, the station is still uploading to WU. I did not touch any settings, just selected the dashboard this morning to check on overnight weather/rainfall, only to find it all on zero.
I have done a shutdown (ctrl-c), shut down firefox, done a complete computer shutdown, all with no effect on the dashboard.. still displaying nothing.
Weather data is still definitely being uploaded to WU, which is set to rapid fire.
Station is a WS3083.
Current data file attached.
Any suggestions?

Re: Dashboard stopped displaying data

Posted: Wed 26 Oct 2016 6:27 pm
by Will-NZ
I have just had the dashboard shut itself down. Message displayed in popup box is "Connection is closed.." then offers selection of "allow dialogs from localhost to take you to their tab".

Re: Dashboard stopped displaying data

Posted: Wed 26 Oct 2016 6:39 pm
by steve
Probably some kind of communication issue on your system preventing data getting from MX to your browser. Have you tried using the F12 browser console to look for error messages from the browser?

If you are using the default communication method (web sockets) then perhaps something has changed on your system which is stopping web sockets working so you could try using 'ajax' instead if you can't get web sockets working again, as mentioned in the MX FAQ. Instructions are in the announcement for the build where I introduced the option.

Re: Dashboard stopped displaying data

Posted: Wed 26 Oct 2016 7:20 pm
by Will-NZ
The F12 does not seem to show any issues.
I just tried using Chrome and dashboard works there, so appears issues are with Firefox. Tried uninstalling and reinstalling with no luck, dashboard still not displaying so will leave the dashboard running in Chrome and see if I can figure out the 'ajax' thing... I am an old git more suited to working an abacus so my computer skills are suspect... :oops: :lol: