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Dashboard stopped displaying data

Topics about the Beta trials up to Build 3043, the last build by Cumulus's founder Steve Loft. It was by this time way out of Beta but Steve wanted to keep it that way until he made a decision on his and Cumulus's future.

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Will-NZ
Posts: 16
Joined: Sat 15 Mar 2014 10:48 pm
Weather Station: WM-918
Operating System: windows 10
Location: Waitetuna, New Zealand

Dashboard stopped displaying data

Post by Will-NZ »

My Cumulus MX dashboard has suddenly stopped displaying data, all gauges on zero and messages 'last cumulus update' and 'last station update' are showing dashes. However, the station is still uploading to WU. I did not touch any settings, just selected the dashboard this morning to check on overnight weather/rainfall, only to find it all on zero.
I have done a shutdown (ctrl-c), shut down firefox, done a complete computer shutdown, all with no effect on the dashboard.. still displaying nothing.
Weather data is still definitely being uploaded to WU, which is set to rapid fire.
Station is a WS3083.
Current data file attached.
Any suggestions?
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Will-NZ
Posts: 16
Joined: Sat 15 Mar 2014 10:48 pm
Weather Station: WM-918
Operating System: windows 10
Location: Waitetuna, New Zealand

Re: Dashboard stopped displaying data

Post by Will-NZ »

I have just had the dashboard shut itself down. Message displayed in popup box is "Connection is closed.." then offers selection of "allow dialogs from localhost to take you to their tab".
User avatar
steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: Dashboard stopped displaying data

Post by steve »

Probably some kind of communication issue on your system preventing data getting from MX to your browser. Have you tried using the F12 browser console to look for error messages from the browser?

If you are using the default communication method (web sockets) then perhaps something has changed on your system which is stopping web sockets working so you could try using 'ajax' instead if you can't get web sockets working again, as mentioned in the MX FAQ. Instructions are in the announcement for the build where I introduced the option.
Steve
Will-NZ
Posts: 16
Joined: Sat 15 Mar 2014 10:48 pm
Weather Station: WM-918
Operating System: windows 10
Location: Waitetuna, New Zealand

Re: Dashboard stopped displaying data

Post by Will-NZ »

The F12 does not seem to show any issues.
I just tried using Chrome and dashboard works there, so appears issues are with Firefox. Tried uninstalling and reinstalling with no luck, dashboard still not displaying so will leave the dashboard running in Chrome and see if I can figure out the 'ajax' thing... I am an old git more suited to working an abacus so my computer skills are suspect... :oops: :lol:
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