Cumulus Support

Hello,

Just set up my WH1080 with EasyWeather software. Unfortunately the base station won't communicate with my PC. Any advice from experienced users out there?

Also, I'd like to switch over to SandaySoft after hearing such positive reviews!

Thanks,
Brian

Good Evening, Welcome to the Forum

Right, First things first, Shutdown Easyweather and Unplug the Base Station for the moment.

Next, Please download and install the Lastest Build or Release of Cumulus.

Next, plug in the Base Station and Launch Cumulus.

You now need to Configure Cumulus to your station. You will need to select 'Fine Offset' in the station type, Please do not use the Easyweather Option.

You will need to configure Cumulus to use your preferred units and you are Basically Setup.

I would at this point, restart Cumulus. On restart, you should see Cumulus Download your Data stored in the Base Station and then see Data appear on the Display.
If this fails to work, get back to me

If you have or want to setup a Website, this can be done by following the Advice given in the Cumulus Help File and if you get stuck or want further advice, you can post a message to the forum and We will try and help you as best we can

Best of Luck and Hope to hear from you soon.

Jason

Jason,

Your advice did the trick. Really appreciate the insight. Have agreat weekend!

Best Regards,
Brian

weather2009 wrote:Jason,

Your advice did the trick. Really appreciate the insight. Have agreat weekend!

Best Regards,
Brian

No problem Brian, Pleased to be of help. I shall try You too.

Jason

Jason,

The station is not communication with my PC again? See the attached screenshots.

Thanks,
Brian

Right, Thanks for screenshots,

1.Is the USB Cable Secure between Console and USB Port?

2.Have you plugged in a Joystick?

3.You could try, shutting down Cumulus, Unplugging the USB Cable from the Console and then Replugging after say 15seconds and then Restart Cumulus.

Jason

Jason,

1. USB cable is secure. (tried a second USB as well)

2. Not sure what a joystick is?

3. Am in the process of trying #3

Thanks,
Brian

#3 didn't work either? Not sure what to do at this point.

Brian

weather2009 wrote:#3 didn't work either? Not sure what to do at this point.

Brian

Okay Brian.

I would recommend a restart of your PC.

Then Try Cumulus again and let me know the result please

Thanks

Jason

The files in the diags folder give some information about what's happening at start up - have a look in there, or zip up the folder and attach it here. I suspect that your station is simply not being detected on the USB.

Steve,

Appreciate your help! See attached diagnostics.

Regards,
Brian

It looks like you have some sort of connection problem; the station isn't present on the USB. Do you have a different cable you could try, or a different USB port to plug it into?

For what its worth, my fine offset 1083 also no longer talks to my pc.

The unit makes a quiet "clunk" when plugged in. I have tried 3 pc's and cannot get it to talk on any of them. I suspect its internal memory drive is kaput after 6 months, not impressed.

I am contemplating how to get marital approval for a Davis Vantage Pro with data logger!

Peter
A 1083 sounds like it came off of Trademe in NZ. Should be a 1 year warranty on it?
http://www.scientificsales.co.nz/wirele ... h-usb.html

Hi Terry, I actually purchased it from Scientific Sales, and when I realised they were significantly cheaper on TradeMe, I complained and received a refund for the difference in price!
TradeMe sales come with 3 month warranty, Scientific Sales direct purchases have a one year RTB warranty with the original invoice, which I have. I will be returning it as I am quite fond of both it and Cumulas.
The Davis units do sound quite superior though, but i guess thats why you pay so much extra for it. A