Cumulus Support

Hi,

Not sure if this is the correct place to post an error message?

I received a message asking me to post the MXdiags folder so here goes...

There were multiple files (all around 1Mb) so I have only included the one with the error message.
If other files are required, please let me know.

PC is running Windows 7 if that is of any use?

Thanks

itfidds wrote:Hi,

Not sure if this is the correct place to post an error message?

I received a message asking me to post the MXdiags folder so here goes...

There were multiple files (all around 1Mb) so I have only included the one with the error message.
If other files are required, please let me know.

PC is running Windows 7 if that is of any use?

Thanks

It appears that it indicates a problem with the FTP.

You might need to enable FTP logging to do any further debugging.

Hi BigOkie and thanks for the reply.

It was setup, for testing purposes, using a 'shared' ftp account that may have limited connections.

I am setting up a dedicated account to see if that resolves the issue.

Will post back with the results...

Thanks again.

It does look like there may have been some kind of FTP problem, but the exception was caused because the ftp directory was "null" rather than "empty". I've had a number of problems with this, it seems that just after an item is set to "empty" via the user interface, it actually gets set to "null" until the next start up, when it gets set to "empty" on reading from Cumulus.ini. I think I've fixed all of these in the next build.

Steve,

Thanks for the response.

And damn, now I don't know which solution worked!

I created a new account purely for CumulusMX uploads but I had also changed the directory to empty before as I was getting error messages suggesting that my directory did not exist.

Ah well, I guess that's life - at least it is working now!

Now it's time to 'debug' the "error: Category not found -27 seconds"...

Thanks again to responders - great service here.

Cheers