Issues with Windows 10

[waymegelli]

As it turns out, things aren't fine. My data was not being uploaded to Wunderground. I tried to re-establish an account with Wunderground, but ended up creating a new one. While trying to resolve that issue and get everything to work correctly, I eventually discovered I had to work with WeatherLink. I called the Davis WeatherLink people and we were able to make WeatherLink upload to Wunderground, but when I turned Cumulus on and turned off WeatherLink, the uploads to Wunderground stopped again. I've never had WeatherLink running in the past - in fact, I recall some instructions that say you can't have two weather programs running at the same time. So where have I gone wrong in all this?

[steve]

You don't need to do anything with Weatherlink at all to get Cumulus to upload to Wunderground.

Please do the following:

1. If you have an existing debug.log file in the Cumulus directory, delete it.
2. Turn on debug logging
3. After a WU update should have occurred, attach the debug.log file here
4. Please also attach a screen shot of your WU settings in Cumulus.

[waymegelli]

I deleted the debug file.
I turned on debugging.
Attached is the new debug file after about 20 minutes - WU never updated in those 20 minutes.
Attached is my internet settings screen shot.

[steve]

You haven't turned it on, by selecting "Enabled".

[mcrossley]

With hindsight, maybe disabling the controls in each section until Enabled is ticked would have been a good idea - as the graph resize works. But...

[waymegelli]

OK - Now I'm back to where I was a few days ago. Let's see how long it lasts this time. Thank you so much. I'll be making another donation for all your help.

[waymegelli]

Well, it's been two days and it's locked up again. I'm giving up on Cumulus and will just use WeatherLink to see if that's any better. I hate the interface, but if that's the only way to post to WU, I've got no choice.

[mcrossley]

Wh not post your diags and debug log again after this failure and give us a chance to see what is going on. Cumulus is normally VERY reliable, so there must be some external factor affecting it.

[waymegelli]

OK - here they are

[mcrossley]

So when (date/time) did it stop working?

[waymegelli]

Between 6:50 and 7:00 PM US Central time. I think that's UTC -7

[steve]

I can't see anything in the diags file which would help. Debug logging wasn't turned on, but I'm not sure that would have helped. If you're getting a 'not responding' message when trying to access the user interface, then as I said earlier, it's probably stuck in some system code somewhere - a driver maybe. Perhaps it was trying to write a log entry to disk.