Cumulus Support

Posted: **Mon 12 Oct 2009 8:59 am**

steve wrote:I've just noticed you said you also had Weatherlink running, but you said before that all the ftp connections were from Cumulus. Is Weatherlink uploading to the same site? How many ftp connections does it show in the panel?

Did turning off realtime updating not help?

You could try turning on the debug log and see what is logged in there.

I'm to turning on Cumulus, and turning off WL, debug log on

Posted: **Mon 12 Oct 2009 9:05 am**

meteotortosa wrote:I'm to turning on Cumulus, and turning off WL, debug log on

OK. Be careful with the debug log, it may have passwords in it (e.g. Wunderground).

Posted: **Mon 12 Oct 2009 9:28 am**

I turn off WL, and turn on Cumulus, this is my website control panel

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Current FTP Sessions
Session 	Login time 	 
pure-ftpd (IDLE) 	Mon Oct 12 04:10:59 2009 	  
pure-ftpd (IDLE) 	Mon Oct 12 04:11:20 2009 	  
pure-ftpd (IDLE) 	Mon Oct 12 04:11:41 2009 	  
pure-ftpd (IDLE) 	Mon Oct 12 04:12:02 2009 	  
pure-ftpd (IDLE) 	Mon Oct 12 04:12:23 2009 	  
pure-ftpd (IDLE) 	Mon Oct 12 04:12:43 2009 	  
pure-ftpd (IDLE) 	Mon Oct 12 04:10:07 2009 	  
pure-ftpd (IDLE) 	Mon Oct 12 04:10:38 2009

Posted: **Mon 12 Oct 2009 9:41 am**

Can you send me the debug log?

Posted: **Mon 12 Oct 2009 9:48 am**

Posted: **Mon 12 Oct 2009 10:10 am**

I don't understand !! Now it's working well ! I have only 3 ftp connections and realtime is on. I only restart my PC

Posted: **Mon 12 Oct 2009 11:02 am**

There are a number if errors in the log, including a few socket errors - 10065, which is "the server is unreachable". So it looks like you have a connection problem. I guess that what happens is that Cumulus sometimes can't disconnect the ftp connection because of this error.

Posted: **Fri 16 Oct 2009 2:50 pm**

Another attempt,

I uninstall Cumulus, and delete all about Cumulus in my server. Reinstall Cumulus, and upload files needed.

I update manually (File -> Web Update)

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Logging in to XX.XX.XXX.XXX 
Changing directory to public_html/liveview
Uploading standard files
Sending html pages

and few seconds later, I get

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FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
FTP Error: FTP component not connected
Already disconnected!

My website control panel

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Current FTP Sessions
Session 	Login time 	 
pure-ftpd (IDLE) 	Fri Oct 16 09:41:11 2009 	  
pure-ftpd (IDLE) 	Fri Oct 16 09:42:05 2009 	  
pure-ftpd (IDLE) 	Fri Oct 16 09:39:20 2009 	  
pure-ftpd (IDLE) 	Fri Oct 16 09:40:11 2009

Recently I change the router. Could it be my ISP (Internet Servide Provider) change something of my connection? Could it be something I had missed the setup of my PC? Firewall?

I hope I would have explained well enough, I'm using Google translator to explain it better.

Posted: **Fri 16 Oct 2009 2:55 pm**

I disabled window$ firewall

Code: Select all

Logging in to XX.XX.XXX.XXX
Changing directory to public_html/liveview
Uploading standard files
Sending html pages
Changing directory to images
Sending graph files
Logging out

I think I found the problem

Posted: **Fri 16 Oct 2009 3:09 pm**

Ah, right. If it's a firewall problem, then using 'active ftp mode' may help (if you want to turn the firewall back on).

Posted: **Fri 16 Oct 2009 3:28 pm**

steve wrote:Ah, right. If it's a firewall problem, then using 'active ftp mode' may help (if you want to turn the firewall back on).

Thank for all, Steve !! You're great !!

Cumulus Support

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