Cumulus Support

Hi Steve,
I stopped mx around 17:50 on 11/11/15
restarted this am hung in download
ui blank
what can do thank beau

Same problem as in your other thread - https://cumulus.hosiene.co.uk/viewtopic.php?f=27&t=14427

I don't know what is causing it. Debug logging still not turned on, which doesn't help.

Hi steve,
after last time i ticked the debugging box in the ui why would that not work
how can i make sure it on?

That turns it on temporarily. You have to edit Cumulus.ini.

The last thing it's done, according to the diags log, is to attempt to write yesterday.ini. Perhaps there is some system problem writing that file which cause the archive data processing loop to hang.

Has your yesterday.ini file been updated?

Steve,
what do i need to add in Cumulus.ini?

See https://cumulus.hosiene.co.uk/viewtopic.php?f=27&t=12991

Has your yesterday.ini file been updated?

Hi Steve,
it looks likr it at 7:40 on today's date

It should have been written again at 07:41, when it reset the sunshine hours. So it looks like there is some problem on your system writing the yesterday.ini file again. This apparently kills the thread and stops the rest of the archive data being processed - or perhaps the thread just hangs. It's possible there's a bug in the ini-file library, or in my code, but that doesn't explain why it's only you that apparently has this problem. Perhaps something on your system is preventing the file being written a second time - anti-virus scanning for newly modified files, perhaps.

Steve i made the changes to for the logging my av is excluded from the mx folder
if i did that same thing today with all logging on would that help you to track it down?

I've added some more logging to the next build for the writing of the yesterday.ini file, which should confirm that's where the problem is (or not). But if that is confirmed, there is no other logging that can tell me why it happens on your system. There's a later version of the ini-file handling library than the one I am currently using, so I may look at using that in the next build.

Hi Steve,
just a update i did the test this am it worked fine only was logging was on
I have attached the file

It didn't actually work, you had a different issue which meant that it didn't download any archive data, so you now will have a gap in your data.

2015-11-13 09:00:02.678 Sending DMPAFT
2015-11-13 09:00:02.678 No Ack in response to DMPAFT, received 0x0A
2015-11-13 09:00:02.678 Get Archive Data
2015-11-13 09:00:02.678 Rollover hour = 0
2015-11-13 09:00:02.678 Last Archive Date: 11/12/2015 5:19:00 PM
2015-11-13 09:00:02.678 Date: 8044
2015-11-13 09:00:02.678 Time: 1719
2015-11-13 09:00:07.155 !!! Not woken
Unable to wake VP
2015-11-13 09:00:07.155 Sending DMPAFT
2015-11-13 09:00:07.155 No Ack in response to DMPAFT, received 0x18

You could try rewinding and trying it again, using the backup files that it created when it started, here:

2015-11-13 08:59:56.311 Creating backup folder backup\20151113085956\

Hi Steve,

when i did that it crashed and told me to post my mxdiag

For what it's worth I've seen this blank control panel, with just the time updating. I went through to the settings and changed some things before stopping, rebooting, and restarting. Sorry, no diagnostics.